Slots Empire Casino (side 2)

I'm really confused now. I though you and Djcent are two different users from the same country, but it seems now that it's the same person talking to yourself while using 2 different accounts.

Anyway, I talked to Viliam numerous times and asked him to contact the casino representative again. The main problem is that the casino gave us evidence, but we cannot make it public until the casino approves it. We explained them that it would be great to give you a correct reason why you can't play there, because you were told it's because some "potential fraud with your device", which is nonsense.

I finally got information that I'm allowed to share with you: The casino's fraud and risk team has been informed by the RTG provider that you requested chargeback on another RTG website. That's why they blocked the payment options for you, because they were afraid that it will happen to them as well and it's been recommended by the provider.

"Jeg er virkelig forvirret. Jeg troede, at du og herren er to forskellige brugere fra samme land, men nu ser det ud til, at den samme person taler til sig selv ved hjælp af to forskellige konti."

Jeg har aldrig skjult det.

"Jeg fik endelig oplysninger, som jeg har lov til at dele med dig: kasinoets anti-svindel- og risikoteam er blevet informeret af RTG-udbyderen om, at du har anmodet om refusion på et andet RTG-websted. Derfor har de blokeret betalingsmuligheder for dig ... fordi de var bange for, at dette ville ske for dem, og dette blev anbefalet af udbyderen "

Hvis du har lov. Så del disse oplysninger. Hvornår? På hvilket websted? Og hvor meget jeg bad om at vende tilbage.

Dette er ægte vrøvl. Tror du på det, du siger? Spillere kan ikke modtage deres gevinster. Og returneringen kræves kun i retten. Jeg er uden for disse landes jurisdiktion. Hvilken form for tilbagevenden taler vi om? Jeg kan kun håbe på ærlighed, men tilsyneladende er dette ord ikke kendt for dig.

Jeg bekræfter endnu en gang, at jeg aldrig har anmodet om tilbagebetaling af mine indskud på noget RTG-websted eller nogen anden udbyder.

Tværtimod møder jeg, som enhver spiller, med alle mulige vanskeligheder, der kan lide at arrangere alle kasinoer uden undtagelse. Vis mig et casino, der nød deres spilleres gevinster. Da jeg læste din æreskode, var jeg glad for, at jeg fandt et sted, hvor de virkelig hjælper spillere. Jeg kan se, at jeg tog fejl. Dette er bare endnu en skærm, der dækker ulovlige handlinger i kasinoet. Løgne og bedrag er din æreskode. Min eneste skyld er, at jeg ikke taber tankeløst. Og jeg prøver at analysere processen i spillet. Og jeg kan stoppe med tiden. Dette er den virkelige grund. Dette er grunden til, at alle RTG-kasinoer prøver at slippe af med spillere som mig.

You've never hidden it it? You literally say:

Hi Djamil. It's nice to meet a compatriot at this forum. I would not recommend you to play at this casino.

So you basically greet your other account using a 2nd account and you say that you don't recommend to yourself to play at that casino...

You still keep talking about illegal casino's activity, but how is this illegal when they simply decide that they don't want to allow you to make payments in their casino?

De angiver en anden grund til afslag. At jeg har anmodet om tilbagebetaling på et af RTG kasinosiderne. Og dette er en indlysende løgn. Du forstår det perfekt. Men du fortsætter med at dække over dette casino. Intet bevis. Jeg ville ikke være bekymret, hvis de sagde, at de ikke ville se mig blandt deres spillere, nej, de er nødt til at bagtale en person for at opretholde deres rating. Og jeg er ikke den slags person, der tillader dem at bagvaskes. Lad dem nævne den sande grund til afslaget. Og sandheden er enkel. De ved, at jeg kan vinde, og de skal betale.

"Jeg fik endelig oplysninger, som jeg har lov til at dele med dig: kasinoets anti-svindel- og risikoteam er blevet informeret af RTG-udbyderen om, at du har anmodet om refusion på et andet RTG-websted. Derfor har de blokeret betalingsmuligheder for dig ... fordi de var bange for, at det ville ske for dem, og det blev anbefalet af udbyderen. "

Så del disse oplysninger.

Fortæl mig hvornår? Hvilket RTG-sted? Jeg tror, du kan angive casinoets navn. Beklag ikke bare det sådan. Hvor er fakta?

Vil du vise hvilket bevis kasinoet leverede? Eller har du dem ikke? Du har intet at give. Løgnere. Endnu en gang gentager jeg dit websted som dækning for svindlere. Dine beslutninger er i strid med sund fornuft. Du følger ikke din æreskode. Der er ikke en eneste dråbe sandhed i dine ord.

"Nej, handel og en venlig sjæl er uforenelige på jorden."

This is quite a typical behaviour whenever we close someone's complaint as unjustified. They start accusing us from cooperating with the casino, having some secret deals with them, being liars etc.

We have almost 4000 casinos in our database and we're registered in hundreds of affiliate systems. Thus we're not dependent on income coming from Slots Empire. In fact, most of our revenues come from casinos with 9+ reputation, Slots Empire has 8.4. It's been a week since one casino closed our affiliate account and stopped paying the commission just because we decided in favour of a player and they didn't agree with it. We're not afraid to do such decisions even though it can damage our relationship with the casino.

Your case is quite unique. Most of players submit complaints, because they won some money and a casino refuses to send them the winnings (for any reason). You complain, because the casino doesn't allow you to spend money there anymore. I'm not even responsible for dealing with complaints. Even though your complaint was already closed as unjustified, I contacted the casino representative on my own.

They sent me an evidence proving that closing the complaint as unjustified was correct. First of all, you created 2 accounts in the casino, which already means a breach of their terms and conditions - this is what I see on the screenshots from their internal system. You used similar nicknames to the 2nd account you created on this forum - Djcent so both of the accounts clearly belong to you.

In fact, they didn't restrict the payments on your account because of that. The payments were restricted, because they use services of an external company that deals with payment and fraud analysis. This company informed them about all accounts you have across RTG sites and recommended them to restrict your account due to history on the other accounts (I have screenshots of this as well). We can't blame the casino for following recommendations of an external institution they cooperate with in order to help them to protect their business and keep it safe. I believe we'd do the same being in their position. It simply makes sense and they have right to do it.

Løgner. Nu siger du, at jeg har to 2 konti plus en annullering på et af RTG-webstederne. Men du har ikke fremlagt noget bevis for dine ord. Jeg indså, at løgne er et middel til at tjene penge for dig. Ved at lyve lever du. Jeg er virkelig ked af dig. Ved at sprede falske oplysninger om begivenheder eller mennesker, forfølge deres egen egoisme tænker folk ikke på, hvad konsekvenserne af det, de sagde, kan være. At lyve vil ikke give dig tilfredshed i livet. Det er modbydeligt for mig at være sammen med sådanne mennesker ved siden af mig. Jeg forlader dit beskidte sted. Lev i fred.

You can call us however you want. Whatever we say or do, you call us liars. I have screenshots that the casino isn't willing to share with you due to their own security reasons. The screenshots prove their claims. It clearly shows all of your accounts around RTG sites and their "status". If you don't like it, contact their licensing authority.

The only liar is you. You pretended to communicate here with another player Djcent who turned out to be your 2nd account and this is exactly what you did in the casino. Creating multiple accounts using a similar username.

I'm just pissed off because we wasted so much time on your case just to make sure that the decision was right and all you do is calling us liars. We should dedicate the time to another case instead where the player was actually cheated by a casino or unfair terms and conditions were used against them.

Your case is crystal clear. There's nothing to discuss anymore.