ForumKlagesagerQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (side 123)

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Materialgirl84
3 måneder siden

They represent the group of casinos I would ask for the correct contact to get hold of as I say it was back in February

Sutton
3 måneder siden

Did the IGA respond in due course? I have Velobet in a corner because they allowed me to deposit when I asked them not too etc after reopening account. They however won't provide me with transcripts that prove me right! They are horrible customer service etc I can't stand them

tompathepro
3 måneder siden

Did you get any info on ewave?

Lucid_1337
3 måneder siden

Did you get any luck with Ewave? 🙂

3 måneder siden

Du kan prøve, men i Tyskland er det næsten umuligt at lave en tilbageførsel for casinoer med henvisning til de ændrede transaktioner.


De fleste banker blokerer dem, fordi Mastercards tilbageførselsguide angiver, at transaktioner relateret til gambling ikke er berettiget til tilbageførsel, så det er lige meget, om MCC er blevet ændret.

Hvis du sender en tilbageførsel, fordi du ikke har modtaget tjenesten, vil bankerne bede om kvitteringer, som du ikke kan indsende, fordi der ikke er kvitteringer.


Jeg tabte endda i en tilbageførselssag, fordi købmanden præsenterede falske fakturaer, så vær forberedt på hvad som helst!

Redigeret af forfatter 3 måneder siden
Automatisk oversættelse:
3 måneder siden

I still haven't heard from paymentz and the waiting is painful

3 måneder siden

Svaret kan også være smertefuldt.


Du kan også lade din kreativitet løbe løbsk, når det kommer til at bevise en tilbageførsel.

Automatisk oversættelse:
Sutton
3 måneder siden

No sorry I don’t know who processed the payment. I just contacted Visiola and they refunded me direct. I think I must have just been very lucky at the time.

Lottie48
3 måneder siden

Do you still have the email address or website you used at all please?

Katze1337
3 måneder siden

I've noticed your behavior, and I need to address it. It's important that you remain calm. Any future inappropriate posts will be hidden. If you continue to harass others as you have been doing, you may be permanently banned from this forum. Please try to be polite, even if you disagree with somebody.

Though I'm glad to see it was probably a temporary episode, I'm still convinced it was avoidable.

Let's keep it decent all days in a month 😉

Redigeret af forfatter 3 måneder siden
Anonymized668
3 måneder siden
Sutton
3 måneder siden

Do you not have the email address for Santeda itself if they sent you through the attached agreement etc?

Lottie48
3 måneder siden

Hi


velobet support sent through the agreement.

Lottie48
3 måneder siden

What did these transactions appear as? HelpersSm?

3 måneder siden

Pay op refuse to acknowledge open banking transfers so you have no chance in getting a refund if you’ve paid through bank transfer.



Thank you for contacting us.


Please be informed that Payop does not provide the services directly but only processes the payments for our merchants (websites).


We suggest you contact the merchant directly regarding the refund.

 

Thank you for your understanding.

Best Regards,

Support Team

Sutton
3 måneder siden

Helpers m and Easy courses

Lottie48
3 måneder siden

Sorry last one. Where they quick in replying and refunding?

Anonymized668
3 måneder siden

My bank - Starling - does not show location but I got the refunds from contacting the Nigerian website. This is some months again and like I said I think I was just lucky and they are now ignoring requests

Anonymized668
3 måneder siden

I must of emailed them every week for the last 2 months and have never had a reply.

Sheung
3 måneder siden

Could you please share the URL where you purchased?

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