HjemForumKlagesagerQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (side 145)

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Dustyd
5 måneder siden

they just say they are investigating but majority of time do nothing hopefully not the case for your sake.Also that excuse by the bank doesnt mean anything if you persist with the goods and service not provided route. Have you threatened to escalate to fca and made formal complaint ?

Elijahanth
5 måneder siden

Yeah I’ve said I’ll go to the fca but they started saying that good was provided as it was for gambling, thing is I didn’t mention gambling and they claim they haven’t spoke to any merchants

5 måneder siden

If I go back and say that I didn’t get any services or goods from the merchants I only opted for goods from the casino will this be a strong case?

Dustyd
5 måneder siden

you can say some deposits weren't credited so not all goods and services were provided say the gambling company said with some of the deposits it wasn't processed and it would be returned to your bank but none have been. you contacted the merchant that appears and they ain't refunding you have not received no credits goods or service for majority of the transactions and the gambling account was blocked.

5 måneder siden

Hi, has anyone got any information on the following;


lingom*red London GBR

auri digital tallin EST

Air sailr Wrocław Poland

Hearing hub OTA NGA

Pp wallet Liverpool GBR



Dt100
5 måneder siden

It must be a generic email as it is exactly the same one word for word I have

Anonymized668
5 måneder siden

I have noticed helpersm have changed buissness location it was registered to vivola or something like that now it's registered APPERATOR LTD

Anonymized668
5 måneder siden

It was showing London as it was under a company called vivola I think but now it's changed to APPERATOR LTD go to the Web page and check again

Joddd
5 måneder siden

As in the helpersm pro website?

5 måneder siden

Jeg har et meget vigtigt spørgsmål angående refusion i forhold til disse firmanavne osv. Jeg har indbetalt ca. 70k på wisho, firmaet der modtager pengene hedder alphastrike. Til det, jeg føler er vigtigt, indsatte jeg et beløb, og det nåede aldrig casinokontoen, så nu venter jeg på, at pengene bliver overført tilbage til min bankkonto. Men transaktionen er ikke for at ønske, men at alphastrike

Ikke nok med det, supporten bekræftede, at det var dem, transaktionen gik til, hvad kan jeg gøre for at få en refusion

Automatisk oversættelse:
Elijahanth
5 måneder siden

But if I have mentioned that they have bypassed a gambling block etc. By using their mcc could I still use that as evidence?

5 måneder siden

Det virker måske ikke, jeg ved ikke, hvad din banks politik er. Af erfaring kan jeg fortælle dig, at banker afviser tilbageførsler, der er relateret til gambling. Uanset om MCC er blevet ændret eller ej.

Automatisk oversættelse:
5 måneder siden

Nogen der har nogen information?

DONCOM begrænset, bungoma KE


Automatisk oversættelse:
Dt100
5 måneder siden

yeah helps to strengthen your case but cant be the sole reason as the comment said below its just difficult when you say its just gambling transactions

Elijahanth
5 måneder siden

Well my initial email obviously says I am writing about illegal transactions bypassing MCC etc and claiming a refund, I have not received services from you or goods etc. Please block my bank card from any future transactions.

5 måneder siden

I have proof of sending an email to bitsent 5 weeks before transactions went through to fomiline, goriwire, bitsent etc asking them to block my card from any future transactions with all of them and their companies. This is in their t&Cs as well. Surely this is eligible for a refund.file

Anonymized668
5 måneder siden

Yes

5 måneder siden

So my claim got denied for chargeback on basis of I authorised the transactions and the bank are saying that it’s a dispute I need to take up with the casino not the merchants, as the merchants have provided services. However the merchant in question sells nft art which I have not received or brought, what should I say to my bank?

Anonymized668
5 måneder siden

Mine said Edinburgh. I also had apperator and I wrote to their office and sent it recorded delivery

Anonymized668
5 måneder siden

It does for me also there is 2 sites helpersm.com and Helpersm.pro

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