Tbh I doubt any of these shady companies will refund. They’re out to rob players, so they’ll take anything they will get. Their classic victim is UK players that are on Gamstop, as they know people with addictions will spend a shit load of money
I wish there was some way of bringing Santeda down in the UK in the same way they have been warned and fined in France and Australia 😡
Ved du tilfældigvis, hvordan du kontakter Santeda? Jeg skrev til Mystake og Velobet kundeservice, men de fortsætter med at nægte refusion.
Yes all of their casinos deny refunds - way too excited about making a killing by scamming vulnerable people via illegal payment methods
Have you got the email for Enygma?
Have you got Enygma contact email
Have you tried disputing the transaction with your bank?
lol so I complained to ceg and they sided with the casino. What a joke, they literally stole my money. This is what they wrote, it doesn’t even make sense to me just sounds like a load of jibberish.
The Operator, in the view of CEG, has acted in accordance with the public information on its website, to which the Operator has referred to, as well as provided supporting statements.
The Player has based his/her claim on an (alleged) violation of a norm (unlawful action). Even if this would be the case, which CEG was not able to establish, the relative aspect of the unlawfulness means that the norm infringed by the perpetrator must have been codified in order to protect the interest that has been harmed. The norm on which the player has based his claim does in this particular case, however, not pass the relativity test. Whatever may be of the alleged breach of a norm, as a consequence of not passing the relativity test, it is ruled that the Operator has acted in accordance with rules and regulations pertaining to the issues relating to the player.
Jeg fik svar fra banken nu efter næsten 60 dage. De starter ikke en klage. Ifølge dem har jeg selv godkendt udbetalingerne. Så der er ikke noget, vi kan gøre. Bankerne har ryggen til disse grise. Så jeg lukkede din konto i den bank nu. De kan trække
Are they scamming though really? I understand it’s wrong to miscode and many casinos do this and refuse withdrawals etc but santeda are verified and pay withdrawals out same day.
you played there, lost and now want the money back. You knew of the risk when depositing. Doesn’t seem right this. If you won you wouldn’t be complaining about miscoding
Præcis det samme svar jeg fik.
Hej,
Det er en strafbar handling i nogle lande at forfalske den sande årsag til transaktionen ved at henvise til falsk kodning.
Spilleren bemærker normalt ikke noget, fordi det sker i baggrunden. Min bank har spærret kortet tre gange og krævet en forklaring på grund af transaktioner med tvivlsomme virksomheder på tværs af kontinentet. Spilleren bliver trukket ind i hvidvask-summen, selvom han kun ville bruge penge på online gambling. Desuden åbner denne betalingsbehandling døren for hvidvask, og ulovlige midler kan hvidvaskes.
Fair comment.
However, if they act unscrupulously (possibly illegally) in regard of miscoding, using 3rd party processors and circumventing Gamstop etc. how can you possibly believe that you'll get a fair crack at the whip when it comes to their games? Where does their bending of the rules stop?
As for payouts, most of the time payouts yes, although they'll leave you enough time to cancel the withdrawal, and all of a sudden need verification of a card you've used once. All to slow the process down to allow the no doubt compulsive gamblers time to think they can win more and blow the lot. Same day? Nonsense.
Anyway everyone's entitled to their opinion...
Hvis du alligevel vil lave en tilbageførsel, er den ENESTE chance for at få penge at LYVE for banken. Hvis du er ærlig, får du ingen penge. Jeg råder dig dog ikke til at lyve, men spild heller ikke tid på at være ærlig og forsøge at få penge på den måde. Banken stinker fuldstændig. Mastercard og Visa er heller ikke ligeglade. Så det er kun for disse casinoer at fortsætte med at tage imod penge. Men husk én ting, de svenske banker er begyndt at nægte penge, der kommer fra disse kasinoer. Så du spiller kun med tab.. du kan kun sende penge, men ikke modtage
I can 100% see it from both sides. I have been scammed myself by many names on this thread but none from any santeda casino (rolletto, goldenbet etc) they always paid my withdrawals and within 24 hours.
My problem is I have money in my account & they suspended me and they never sent me any of my money back. Even after contacting CEG they sided with the casino, I just want my money back or at least my deposits
To be honest I don’t even know if any of these casinos are fair play. Coming to think about it, I’ve never really seen massive wins. They only allow you to draw out a certain amount per day/week too
Oh that’s completely different then. Who are the merchants?
Gratis faglige kurser for medarbejdere på online casinoer om bedste praksis, optimering af spilleroplevelsen og en fair tilgang til gambling.
En initiativ, vi har sat i søen med henblik på at etablere et globalt selvudelukkelsessystem, der giver sårbare spillere mulighed for at blokere deres adgang til alle former for onlinespil.
