Hej Nathan vil ikke nævne banken, da jeg var heldig, at de gjorde det tror jeg, men jeg var nødt til at arbejde på det, blev henvist til deres spillestøtte og gamstop og deres borgeres rådgivningsstøtte, og klagen blev afvist to gange, men jeg blev bare ved med at kl. det fremhæver mit mentale helbred osv., og at der er lignende sager online, hvor ombudsmanden udbetalte det hele og sendte dem det, så startede jeg en sag med ombudsmanden, og han kontaktede dem hurtigt efter ca. to uger, så nævnte de dem alle om den forkerte købmand. kode Jeg sagde også, at andre kreditkort gjorde dem uden svar, alle pengene blev inddrevet, de ved det godt, men prøv at feje det væk, da det var besværet for dem. Jeg sagde så til ombudsmanden at forlade sagen, som de gjorde dem, de rejste dem og sagde mere lad os det vide, og jeg fandt masser af dem, jeg havde også brugt deres kortspilblok, og ved adskillige hændelser ringede svindlen mig for at blokere kortet og fortalte mig, at jeg skulle rejse tilbageførsler, som de blev ved med at afvise, så det var deffo at blive fejet under gulvtæppet. omstridt argumenterede jeg for, at de som bank ikke handlede i mine interesser og tog parti med svindlerne, og da de begyndte at rejse dem, var de enige. Jeg sagde også, at jeg talte flere gange med svindel, fik nye kort osv. om mit spil det kørte, da det hele var blokeret, og de udstedte support, det var alt for sent
Hi Nathan do not want to mention the bank as I was lucky they did it I think but I did have to work at it got referred to their gambling support and gamstop and their citizens advice support and the complaint got rejected twice but I just kept at it highlighting my mental health etc and that there are similar cases online where the ombudsman paid it all out and sent them it then I started a case with ombudsman and he contacted them fast after about two weeks then they did them all mentioning about the incorrect merchant code I also stated other credit cards did them with no reply all money recovered they are well aware but try to sweep it away as its hassle for them I then told the ombudsman to leave the case as they were doing them they raised them then said anymore let us know and I found loads of them I had used their card gambling block as well and on numerous incidents the fraud called me to block the card and told me to raise chargebacks which they kept rejecting so it was deffo getting swept under the carpet its contentious I argued that as a bank they were not acting in my interests and siding with the scammers and on the call when they started to raise them they agreed I also stated I spoke several times with fraud got new cards etc about my gambling but they let it run by the time it was all blocked and they issued support it was way too late