ForumKlagesagerScammed by Spinanga, proof provided.

Scammed by Spinanga, proof provided.

10 måneder siden af CasinoBob
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2484 visninger 13 svar |
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10 måneder siden

I recently tried this site and was scammed and had my deposits stolen.


I deposited using Etherium and confirmed the transaction went to the correct ID.


here you can see the wallet address associated with my account.


file


The id is : 0x91fe7d47f85f5e6138c63de826db01c2f66c5fee


This shows my deposit was sucesful


file


and furthermore you can see the blockchain received and has the money in it ( I had made one deposit of 100 earlier successfully, then the failed deposit of 292 and tried again with 50 cad)



file


however, they never credited the money to my casino account.


as you can see here


file



When I reached out for helped they would log me out to kick me from the chat so I couldn’t get any responses or help. The money is in the wallet and it matches my wallet but my account does not have it. The balance is zero.


hence they stole the funds and didn’t credit it to my account. A total and complete scam. What can be done?

Redigeret af forfatter 10 måneder siden
CasinoBob
10 måneder siden

I'll just add that further updates are expected in the complaint's thread 👈

Hopefully, the solution is possible.

10 måneder siden

Hej, jeg indlæste nogle penge på Spinanga og vandt €1.500

jeg spurgte

3 hævninger på €500 dagligt

Der er gået 3 dage siden den første tilbagetrækning, stadig intet, skrev jeg til supportteamet i chat, de fortæller mig, at tilbagetrækningen tager 3 til 5 arbejdsdage, når der på siden står at crypto-hævninger er meget hurtige, kan nogen hjælpe mig jeg er desperat

Automatisk oversættelse:
vadimcolatruglio
10 måneder siden

Hi, I think if the casino tells you it's 3-5 days then you'll have to be patient with your withdrawals, although I understand that if you're withdrawing using the crypto method, you expect it to be faster. 

I would also like to ask if you have verified your account ?

Anyway, like I said, try to wait a while. We give casinos 14 days to resolve a withdrawal, so if it's just a couple of days I think it's fine. As long as the casino communicates and tells you how it is, it's always a good sign. 

Let me know if nothing changes.  

Jaro
10 måneder siden

hej ja jeg vil vente op til 14 dage hvis de ikke accepterer min fortrydelse hvad skal jeg gøre??

nej med hensyn til verificeringen af kontoen, de fortalte mig, så længe vi ikke spørger dig, er det ligegyldigt at verificere det i øjeblikket, vil udbetalingen blive accepteret, hvis der er problemer, vil det være nødvendigt at bekræfte det

Automatisk oversættelse:
vadimcolatruglio
10 måneder siden

As far as verification is concerned, I understand, apparently the casino has such a process and as long as they don't ask for documents you don't have to verify. 

Of course, regarding the withdrawal and the fact that the casino won't accept it, I think there should be a reason for that. If it doesn't, let me know and our team will try to help you as soon as the mentioned time passes. 

However, I firmly believe that you will get your money because the safety index is quite high on our site and I have seen that they have solved a lot of complaints. For now, I hope you won't need assistance and the casino will meet its deadline. 

Let me know if anything changes. 

Jaro
10 måneder siden

Hej ja jeg venter til næste uge i tilfælde af at der er betalingsproblemer vil jeg prøve at ændre det

Hvis betalingen ikke når frem, kontakter jeg dig med det samme, mange tak for din hjælp

Automatisk oversættelse:
vadimcolatruglio
10 måneder siden

Sure thing. We will be here if you need us. Don't hesitate to ask if you wonder about anything regarding the process. 😉 I know it's a lot to go through.

9 måneder siden

Hej, endelig gik alt godt, udbetalingerne ankom

efter mere end en uge, men de ankom mange tak for al støtten


Automatisk oversættelse:
vadimcolatruglio
9 måneder siden

ho ho!!!

Thanks for coming back with this great news! So, how long did the verification take? Any specific payment option you would not recommend preferring, perhaps?

Radka
9 måneder siden

Ja, farvel

så hvad angår betalinger er de alle sådan her, der står 1-3 hverdage, men det tager mindst 3-5 hverdage

Du var i hvert fald meget venlig, mange tak

Automatisk oversættelse:
vadimcolatruglio
9 måneder siden

Good to know!

I'm glad you enjoyed the company, Jaro is the real caretaker here 🙂.

Well, if ever need something, or just want to share a few thoughts with fellow players, come back anytime.

👍

9 måneder siden

Hej, jeg har et nyt problem på gretwin casinoet. Jeg vil aldrig spille på et udenlandsk kasino igen

Jeg lavede en udbetalingsanmodning på €500

gennem mit Mastercard, hvorfra jeg indsatte på hjemmeudbetalingsskærmen, blev det skrevet til mig, at jeg bad om udbetalingen via betalingspost, men det var ikke tilfældet, jeg kontaktede dem, de fortalte mig, at det var en taske eller en fejl

efter 3 dage sender kasinoet mig en e-mail om, at tilbagetrækningen er fuldført, intet er ankommet

når jeg skriver live chat siger den fejl, jeg ved ikke hvad jeg skal gøre længere


Automatisk oversættelse:
vadimcolatruglio
9 måneder siden

Hi!

Don't worry, I'll try to think this through.

Just to get the timeline properly updated, when did you get the email saying the money had been sent?

For some reason, I think you preferred bank transfers, but I can't say for sure. Sometimes it takes more days than usual, so I would wait until Monday evening.

Error is bad, so let's focus on emails. I would ask for the transaction ID anyway, per email, preferably through a reply to the last email you got from support. What do you think?

Please make sure to come back and update us. 🙏

Træd ind i vores community

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