Customer centre department have always have conflicting information to the casino providers
T&C is a scam
I had casino department that hold my $5k for 2 months for no reason
In the end they paid me. It turnout that this casino has no trading license
they were talking about T&C
why T&C only works for casinos operators favour and not customers.
They breach most of the rules and usually get away with it
Should be withdrawable.when someone wins with a bonus they should be able to withdraw any winnings that cover's gas fee's plus winnings.
At least put the bonus money back into the casino wallet to go for another shot at winning.
those terms and conditions that were imposed on my winnings are no longer there. My $8500 was reduced to $1350
and my 6500 was reduced $4200
I think casino guru should be available to advocate for this
Most of my winnings were coming from the first real money before the bonus was touched
Customer centre department have always have conflicting information to the casino providers
T&C is a scam
I had casino department that hold my $5k for 2 months for no reason
In the end they paid me. It turnout that this casino has no trading license
they were talking about T&C
why T&C only works for casinos operators favour and not customers.
They breach most of the rules and usually get away with it
This is not the proper thread, and I'm, for instance, also missing the casino's name.
Tell me which casino you are talking about, and I'll move your post to where it belongs. Meaning others will have a much better chance to spot it, unlikely in here...
Thank you. 🙏
those terms and conditions that were imposed on my winnings are no longer there. My $8500 was reduced to $1350
and my 6500 was reduced $4200
I think casino guru should be available to advocate for this
Frankly, I'm not familiar with this situation. Especially if you forget to mention the casino entirely. 🤷♀️
The first one with with 5k was house of pokies and I have been VIP since 2020.
after they paid me - VIP status was removed immediately
The section with high winnings was the Axe casino
Hej, fordi jeg ikke kan hæve min fortjeneste fra Bono, kan jeg ikke engang se saldoen, der viser pengene, mens jeg spillede den viste
Rysi
Vasiliev
Når jeg ser det på min konto, vil jeg sige det, men også
Heldig guru
Heldig guru
Hej, fordi jeg ikke kan hæve min fortjeneste fra Bono, kan jeg ikke engang se saldoen, der viser pengene, mens jeg spillede den viste
Hi, do you mean you can't withdraw from a particular casino ? Or what does the word Bono mean ? I was wondering if it's some kind of game, but be sure to let me know so I don't get confused.
Nestor
Hola
l
Gratis faglige kurser for medarbejdere på online casinoer om bedste praksis, optimering af spilleroplevelsen og en fair tilgang til gambling.
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