Jeg rejser dette, da jeg har set en masse snak omkring genting og deres tilbagetrækningstider, som jeg har fået at vide adskillige gange, det er inden for 24 timer, medmindre yderligere verifikation er påkrævet, min konto er fuldt verificeret, har brugt den siden 2016 og fremefter. indbetalt og hævet større beløb end dette med mere eller mindre øjeblikkelig betaling.
Jeg har spurgt 3 gange i dag kl. 8.00, 13.00 og 16.00 om tilbagetrækningen, og alt hvad de siger er, at det i øjeblikket skyldes en stor mængde udbetalinger i øjeblikket, og teamet, der arbejder igennem dem.
Jeg er ikke så tilfreds med dette, da de er villige til at tage penge med det samme, men at give dem tilbage tager meget længere tid, end det burde.
Hver gang jeg taler med dem om hævningen, siger de, at jeg skal sætte en grænse for, hvad jeg kan bruge af den hævning, mens pengene i øjeblikket afventer hævning, jeg har fortalt dem, at pengene og min bank er ok og har ingen problemer.
I am raising this as I have seen a lot of talk around genting and their withdrawal times, which I have been told numerous times it's within 24 hours unless further verification is required, my account is fully verified, been using it since 2016 onwards and have deposited and withdrawn bigger amounts than this with more or less instant payment.
I have asked 3 times today 8am, 1pm and 4 pm regarding the withdrawal and all they say is it's currently due to a large amount of withdrawals currently going through and the team working through them.
I'm not too happy with this as they are willing to take money instantly but giving it back is taking a lot longer than it should.
Also every time I speak to them about the withdrawal they say I should put a limit on what I could spend of that withdrawal while the money is currently pending withdrawal, I've told them the funds and my bank are ok and have no issues.
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