Tak for afklaringen.
Forstå venligst, at du beskriver en situation, hvor du spillede på et online casino med penge, der tilhører en anden, i dette tilfælde din mand. Under disse omstændigheder spillede du med penge, der tilhører en anden, hvilket betyder, at vi desværre ikke kan hjælpe og er nødt til at betragte kasinoets handlinger som berettigede.
I henhold til casinoets vilkår og betingelser: https://hellspin.com/de/rules/terms-and-conditions
"Hell Spin accepterer ikke betalinger fra tredjeparter. Du må kun foretage indbetalinger fra en bankkonto, VISA/MasterCard bankkort, Skrill/NETELLER betalingssystemer eller andre betalingsmetoder registreret i dit eget navn. Hvis vi under sikkerhedskontrollen opdager, at at du har overtrådt denne betingelse, vil dine gevinster blive konfiskeret, og den oprindelige indbetaling vil blive returneret til betalingskontoejeren. Desuden er Hell Spin ikke ansvarlig for tabte midler indsat via tredjepartskonti."
tjek vores Fair Gambling Codex for Players https://casino.guru/fair-gambling-codex-for-players :
"Betalinger
Ved ind- og udbetalinger bør du kun bruge bankkonti og kreditkort i dit eget navn. Hvis du ikke gør dette, kan du komme i problemer, når du forsøger at foretage en udbetaling. Denne regel er for det meste på plads for at forhindre misbrug af kreditkort og også på grund af internationale regler mod hvidvaskning af penge."
Hvis du beslutter dig for at spille på online casinoer i fremtiden, vil jeg anbefale dig at bruge betalingsmetoder, der udelukkende er i dit navn. Hvis du undlader at gøre det, vil dine gevinster ikke blive hædret.
Af de førnævnte grunde vil denne klage nu blive afvist. Tak for din forståelse, jeg beklager, at vi ikke kunne være til mere hjælp ved denne lejlighed. Tøv ikke med at kontakte os, hvis du støder på problemer med et online casino i fremtiden.
Thanks for clarification.
Please understand that you describe a situation where you played in an online casino with funds that belong to someone else, in this case, your husband. Under these circumstances, you played with funds that belong to someone else, which means we unfortunately cannot help and have to consider the actions of the casino as justified.
According to the casino's terms and conditions: https://hellspin.com/de/rules/terms-and-conditions
"Hell Spin does not accept payments from third parties. You may only make deposits from a bank account, VISA/MasterCard bank cards, Skrill/NETELLER payment systems or other payment methods registered in your own name. If we discover during the security checks that that you have violated this condition, your winnings will be confiscated and the original deposit will be returned to the payment account owner. Furthermore, Hell Spin is not responsible for lost funds deposited through third-party accounts."
check our Fair Gambling Codex for Players https://casino.guru/fair-gambling-codex-for-players :
"Payments
For deposits and withdrawals, you should only use bank accounts and credit cards held in your own name. If you don't do this, you might get into trouble when trying to make a withdrawal. This rule is mostly in place to prevent credit card misuse and also because of international anti-money-laundering regulations."
If you decide to play in online casinos in the future, I would recommend you use payment methods that are exclusively in your name. If you fail to do so, your winnings will not be honored.
Due to the aforementioned reasons, this complaint will now be rejected. Thank you for your understanding, I am sorry we could not be of more help on this occasion. Please do not hesitate to contact us if you run into issues with any online casino in the future.
Thanks for clarification.
Please understand that you describe a situation where you played in an online casino with funds that belong to someone else, in this case, your husband. Under these circumstances, you played with funds that belong to someone else, which means we unfortunately cannot help and have to consider the actions of the casino as justified.
According to the casino's terms and conditions: https://hellspin.com/de/rules/terms-and-conditions
"Hell Spin akzeptiert keine Zahlungen von Dritten. Sie dürfen Einzahlungen ausschließlich von einem Bankkonto, Bankkarten VISA- / MasterCard, die Zahlungssysteme Skrill/NETELLER oder andere Zahlungsmethoden vornehmen, die auf Ihrem eigenen Namen registriert sind. Wenn wir im Verlauf der Sicherheitsüberprüfungen feststellen sollten, dass Sie gegen diese Bedingung verstoßen haben, werden Ihre Gewinne beschlagnahmt und die ursprüngliche Einzahlung an den Besitzer des Zahlungskontos zurückerstattet. Darüber hinaus ist Hell Spin nicht für verlorene Mittel verantwortlich, die über Drittkonten eingezahlt wurden."
check our Fair Gambling Codex for Players https://casino.guru/fair-gambling-codex-for-players:
"Payments
For deposits and withdrawals, you should only use bank accounts and credit cards held in your own name. If you don't do this, you might get into trouble when trying to make a withdrawal. This rule is mostly in place to prevent credit card misuse and also because of international anti-money-laundering regulations."
If you decide to play in online casinos in the future, I would recommend you use payment methods that are exclusively in your name. If you fail to do so, your winnings will not be honored.
Due to the aforementioned reasons, this complaint will now be rejected. Thank you for your understanding, I am sorry we could not be of more help on this occasion. Please do not hesitate to contact us if you run into issues with any online casino in the future.
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