Hej Peter,
Jeg har indhentet holdet internt vedrørende aktiviteten på spillerkontoen. Som nævnt havde de anmodet om en grænse på $50. Indbetalingsaktiviteten på kontoen var;
Uge 1 = $50 (inden for grænsen)
Uge 2 = 36,60 USD (inden for grænsen)
Uge 3 = $36 (inden for grænsen)
Den samlede saldo, som var over den anmodede grænse, var $140,66. Hvoraf $86 allerede er blevet refunderet. Der er stadig $54,66, der skal refunderes. For at vi skal kunne behandle denne refusion, kræver vi betalingsoplysninger (Institutionsnummer, Acc-transitnummer og Acc-nummer). Ville det være muligt for kunden at kontakte os direkte for at bekræfte disse detaljer, og vi kan behandle dette for dem.
Mange tak,
High Noon Team
Hi Peter,
I have caught up with the team internally regarding the activity on the players account. As mentioned they had requested $50 limit. The deposit activity on the account was;
Week 1 = $50 (within limit)
Week 2 = $36.60 (within limit)
Week 3 = $36 (within limit)
The total balance which was above the requested limit was $140.66. Of which $86 has already been refunded. There is still $54.66 to be refunded. For us to be able to process this refund we will require payment details (Institution Number, Acc Transit Number and Acc Number). Would it be possible for the customer to contact us directly to confirm these details and we can process this for them.
Many thanks,
The High Noon Team
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