Hej Nick, konti er blevet bekræftet siden 2021. Jeg brugte en anden indbetalingsbonus, jeg havde på kontoen den uge. 100% match og indbetal 50$. De matchede det. Jeg spillede efter reglerne i timevis og endte til sidst med at vinde på hjul og hjul. Fik en major på rattet osv. efter at have spillet andre spil. Da jeg havde vundet, var bonussen ikke engang aktiv. Så talte jeg med en af deres supportmedarbejdere, og de sagde, at jeg var verificeret og behandlede min tilbagetrækning den aften. Så 13 timer senere mailede min VIP-vært mig for at sige, at fordi jeg vandt efter at have foretaget en indbetaling på en bonus, at jeg kun fik lov til at hæve 5k.
efter at have foretaget min udbetaling og ventet på, at den blev godkendt, havde jeg faktisk endnu en stor gevinst, som de nu siger, skulle fortabes, fordi jeg vandt på bonussen. Når, hvis det var tilfældet, og jeg blev kontaktet tidligere i stedet for, at de ventede, hvor mange timer for at fortælle mig, at så ville jeg stadig have vundet yderligere 10k oveni, som de siger, skal fortabes.
Hey Nick, accounts been verified since like 2021. I used a different deposit bonus I had on the account that week. 100% match and deposit 50$. They matched it. I played by the rules for hours on end and eventually ended up winning on wheels and reels. Got a major on the wheel etc after playing other games. By time I had won the bonus wasn’t even active. Then I spoke to one of their support people and they said I was verified and processed my withdrawal that night. Then 13 hours later my vip host emailed me to say that because I won after making a deposit on a bonus that I was only allowed to withdraw 5k.
after making my withdrawal and waiting for it to get approved I actually had another big win aswel which they now saying had to get forfeited because I won on the bonus. When if that was the case, and I was contacted earlier instead of them waiting how many hours to tell me that then I still would of won another 10k on top which they are saying is to be forfeited.
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