Hej , jeg har en klage over ubetalte 5300 euro fra til kasinoer begge er under Casbit group NV Justbio.io og BETSPINO ,
Justbit.io har nægtet at udbetale ubetalte 3700 euro og Betspino 1600 euro, jeg spillede spil PIGGY TAP fra ONLYPLAY udbyder i deres casino og vandt 3 jackpots - MINOR, GRAND og MAJOR , de var enorme jackpots på det tidspunkt, nogen formåede at booste dem op med en masse penge, var major
10 000 euro , Grand 14 000 euro , Mindre 3400 euro , jeg spillede med 0,01 euro cent indsats, som var tilladt den laveste indsats pr. tryk/hit, og jeg spillede også på min mobiltelefon ved hjælp af udbydere tilbudt mulighed - Autospin/ auto tap hvilke der er i spillet, så for at sige, at jeg vandt de jackpots, fordi ingen andre spillede, og jeg har hvert vinde-skærmbillede og bevis på, at alt er ægte, så så kasinoet, at min kontosaldo var
27 000 euro , og de begyndte at bede mig om KYC-dokumenter, og hvis jeg har brugt nogen skemaer i spillet, når det bare spillede på telefonen og brugte autospin, som 70 % af spillerne gør i det spil, så forstod de, at intet blev overtrådt og begyndte at acceptere udbetalinger indtil 23 000 euro, stoppede de og blokerede min konto uden specifik grund , da de blev spurgt på grund af en sådan kontolukning, blev de ved med at gentage - at overtræde kasinoreglerne ved at bruge autospin, som udbyderne tilbyder.
Jeg har alle skærmbilleder og beviser for, at intet blev overtrådt.
Nu nægter de at udbetale mig 3700 euro Justbit og 1600 euro Betspino, og uden nogen forklaring ignorerer de min anmodning om at få udbetalt mine resterende ubetalte penge.
Hello , I Have complaint about unpaid 5300 euro from to casinos both are under Casbit group N.V Justbio.io and BETSPINO ,
Justbit.io has refused to pay out unpaid 3700 euros and Betspino 1600 euro , I was playing game PIGGY TAP from ONLYPLAY provider in their casino and won 3 jackpots - MINOR , GRAND and MAJOR , they were huge jackpots on that time someone managed to boost them up with alot of money , Major was
10 000 euro , Grand 14 000 euro , Minor 3400 euro , i was playing with 0.01 euro cent bet which was allowed the lowest bet per tap/hit , and I was also playing on my mobile phone using providers offered option - Autospins/ auto taps which ones are in game , so to say i won those jackpots because nobody else was playing and i have each win screenshot and proof of everything being legit real, then casino saw that my account balance was
27 000 euro and they started to ask me for KYC documents and if i have used any scheemes in game when it simply was playing on phone and using autospins as 70% of players are doing in that game , then they understood that nothing was violated and started to accept withdrawals till 23 000 euro they stopped and blocked my account without specific reason ,when they were asked for reason of such account closure they kept repeating - violating casino rules by using autospins which providers offer.
I have all screenshots and evidence that nothing was violated.
Now they refuse to pay me out 3700 euro Justbit and 1600 euro Betspino and without any explanation they ignore my request for my rest unpaid money to be paid out.
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