$50 depositum. 450% bonus. Fuldført $8000 gennemspilning. Over $250 blev fjernet fra min saldo, mens jeg spillede. Saldoen gik fra over $700 ned til $498. Jeg antog, at det var "bonus tilbagebetalingen" ($250 eller deromkring.), og at resten var mit, da $500 ville være min maksimale udbetaling. Indsæt w/d anmodning for $498,98.
Casino fortsætter med at give mig en hård tid om mine dokumenter i den næste halvanden uge, selvom jeg allerede havde sendt dem alle mine dokumenter fem forskellige gange.
Til sidst får jeg en e-mail om, at $498.98 vil "begynde at behandle", og at der vil blive trukket et gebyr på $30.
Der går omkring halvanden uge, og jeg hører intet fra dem, så jeg kontakter dem og finder ud af, at min udbetaling kun vil være $274 - $30.
Efter en masse frem og tilbage har jeg stadig ikke engang modtaget $274..eller...$244. live chat bliver ved med at fortælle mig, at der er en form for fejl i systemet, der forårsager forsinkelsen, som jeg ved, er løgn, fordi det er den samme undskyldning for alle andres klage.
Jeg er sikker på, at der er mere at fortælle. Hvad du ellers har brug for at vide, så spørg bare.
$50 deposit. 450% bonus. Completed $8000 playthrough. Over $250 was removed from my balance while in play. Balance went from over $700 down to $498. I assumed that that was the"bonus payback" ($250 or so.)and that the rest was mine as $500 was going to be my max cash out. Put in w/d request for $498.98.
Casino then proceeds to give me a hard time about my documents for the next week and a half even though I had already sent them all of my documents five different times.
Finally I get an email stating the $498.98 will be "starting to process" and that there will be a $30 fee subtracted.
About a week and a half goes by I hear no word from them so I contact them and find out my withdrawal is only going to be $274 - $30.
After a lot of back and forth I still haven't even received the $274..or...$244. live chat keeps telling me that there is some sort of glitch in the system that is causing the delay which I know for a fact is a lie because it is the same excuse on everybody else's complaint.
I'm sure there is more to tell. Whatever else you need to know just ask.
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