Jeg tilmeldte mig Kirgo og lavede min første indbetaling. Jeg var så heldig at spille det op til $9608.97USD og hævede $4000USD.
Jeg indsendte mine dokumenter, og efter alt det, der blev accepteret, blev min hævning på $4000USD overført til min tegnebog. Jeg har ikke været i stand til at logge ind på min konto siden, heldigvis har jeg taget skærmbilleder og videoer af min konto.
Lige efter fik jeg tilsendt en e-mail om, at min konto var blevet lukket på grund af 'duplikerede konti' (hvilket jeg aldrig havde.), og at min pungsaldo ville blive overført inden for 72 timer. Dette var den 29/01.
Inden 01/02 havde jeg stadig ikke modtaget noget og kontaktede support. De fortalte mig, at det var 72 arbejdstimer, og det ville blive sendt snart.
04/02 kontaktede jeg supportability og har stadig ikke modtaget noget. De fortalte mig, at det ville blive sendt den dag, og hvis der ikke blev modtaget noget at sende tilbage næste dag.
05/02 kontaktede jeg support igen, og de sagde, at det så ud som om pengene var blevet sendt (jeg har ikke modtaget noget i min pung eller nogen e-mail, der siger, at der var foretaget en overførsel). De sagde, at de ville eskalere det, og jeg skulle forvente en e-mail.
Jeg begynder at tro, at jeg bliver rodet rundt her... Jeg skyldte stadig 5608,97 USD.
I signed up to Kirgo and made my first deposit. I was lucky enough to play it up to $9608.97USD and withdrew $4000USD.
I submitted my documents and after all that was accepted my withdraw of $4000USD was transferred to my wallet. I havent been able to log back in to my account since, luckily I've taken screenshots and videos of my account.
Straight after I was sent an email saying that my account had been closed due to 'duplicate accounts' (Which I never had.) and that my wallet balance would be transferred within 72 hours. This was on the 29/01.
By 01/02 I stillhad not recieved anything and contacted support. They told me it was 72 business hours and it would be sent soon.
04/02 I contacted supportability having still not recieved anything. They told me it would be sent that day and if nothing was recieved to message back the next day.
05/02 I contacted support again and they said it looked as though the money had been sent (I've received nothing in my wallet nor any email to say a transfer had been made.). They said that they would escalate it and I should expect an email.
I'm starting to think that I'm being messed around here... Im still owed $5608.97 USD.
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