The player, who admitted to having a gambling problem, reported that he had lost 500 euros at N1 Bet Casino. He claimed that the casino, which was part of a chain in Curacao, was aware of his problem but continued to allow him to register. He was seeking help to recover his money. We attempted to gather more information from the player to better understand his situation and potentially assist him in his request for a refund. However, the player did not respond to our inquiries, leading us to reject the complaint.
Spilleren, som indrømmede at have et spilleproblem, rapporterede, at han havde tabt 500 euro på N1 Bet Casino. Han hævdede, at kasinoet, som var en del af en kæde på Curacao, var klar over hans problem, men fortsatte med at tillade ham at registrere sig. Han søgte hjælp til at få sine penge tilbage. Vi forsøgte at indsamle flere oplysninger fra spilleren for bedre at forstå hans situation og potentielt hjælpe ham med hans anmodning om refusion. Spilleren reagerede dog ikke på vores henvendelser, hvilket fik os til at afvise klagen.
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