PariPesa Casino - Spilleren var i stand til at oprette nye konti efter selvudelukkelse.

I am experiencing the exact same issue as my complaint with Megapari. My main account was self-excluded, yet deposits were accepted using my card under my name without any checks for the new accounts created.

Stesso identico problema del mio reclamo con Megapari , account principale autoescluso, ma depositi accettati con carta a nome mio senza alcun controllo per i nuovi account creati

Dear schieralorenzo09,

Thank you very much for submitting this complaint. I'm sorry to hear about your problem. Please allow me to ask you a few questions to clarify your situation.

Could you please send me the account closure request from the first account you created in this casino, along with the casino's reply? My email address is veronika.l@casino.guru.

Could you kindly specify how many additional accounts you created? Have any of these accounts been fully verified? Have you used the same personal information to register in the casino each time?

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards

Veronika

Hi Veronika, so I created several accounts with personal information and others with information of my family members.

The point is that paripesa handles payments like megapari does, so personal information is entered at the time of deposit and I used my two cards that I also used for my main account

Ciao Veronika allora ho creato diversi account con informazioni personali e altri con informazioni dei miei familiari.

Il punto è che paripesa gestisce i pagamenti come lo fa megapari , quindi le informazioni personali vengono inserite in fase di deposito e io ho utilizzato le mie due carte che ho utilizzato anche per il mio account principale

Thank you for your reply. However, I have not received any emails or other information from you that would serve us as evidence that you requested to be self-excluded.

Moreover, could you kindly confirm if you passed the full KYC verification in any of your accounts?

Dear schieralorenzo09,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.