Kære PUSHPRAJ,
Du kan nå casinoets licensmyndighed via denne e-mail: 'complaints@gaminglicences.com'.
Glem ikke at medtage følgende i din besked:
- Dine personlige oplysninger:
- navn (dit fornavn, dit efternavn og mellemnavnet, hvis du har det)
- dit opholdsland
- din alder
Klageorganet skal omfatte:
- casino navn (at nævne licensnummeret ville være endnu bedre)
- dit login (brugernavn) og din e-mail i et online casino (som du har registreret kontoen med)
- Beskriv derefter, hvad der er sket så grundigt som muligt (inklusive summen af penge, du udfordrer)
Glem ikke at vedhæfte filer, skærmbilleder eller korrespondance via e-mail, der viser, at du allerede har forsøgt at løse problemet med casinoet. Du kan også give denne klages link yderligere.
Når du har sendt din klage til Licensmyndigheden, og de vil bekræfte den, så lad os det vide.
Dear PUSHPRAJ,
You can reach the casino's Licensing Authority via this email: 'complaints@gaminglicences.com'.
Please, do not forget to include the following in your message:
- Your personal information:
- name (your first name, your last name and the middle name if you have it)
- your country of residence
- your age
Complaint body must include:
- casino name (to mention its license number would be even better)
- your login (username) and email in an online casino (with which you had registered the account)
- then describe what has happened as thoroughly as possible (including sum of money you are challenging)
Please, do not forget to attach files, screenshot images or email correspondence, that prove you have already tried to resolve the problem with the casino. You can also provide this complaint's link additionally.
Please, when you successfully submit your complaint to the Licensing Authority and they will confirm it, let us know.
Redigeret af en Casino Guru admin
Automatisk oversættelse: