The player from Florida had submitted four withdrawal requests totaling $5,850 on 6/7/24, but faced issues with document submissions and delays. After lengthy approval timelines, only one withdrawal was approved by 7/17, with the remaining three approved by 7/28. However, no funds had been received yet, and communications about progress remained vague. The Complaints Team had attempted to gather additional information from the player but received no response, which led to the rejection of the complaint.
Spilleren fra Florida havde indsendt fire udbetalingsanmodninger på i alt $5.850 den 6/7/24, men stod over for problemer med indsendelse af dokumenter og forsinkelser. Efter lange godkendelsestider blev kun én tilbagetrækning godkendt senest 17/7, mens de resterende tre blev godkendt senest 28/7. Der var dog endnu ikke modtaget midler, og kommunikationen om fremskridt forblev vag. Klageholdet havde forsøgt at indsamle yderligere oplysninger fra spilleren, men modtog intet svar, hvilket førte til afvisningen af klagen.
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