Jeg indsatte ca. €650 i separate transaktioner og formåede at vinde €1750. På grund af kasinoets latterlige udbetalingsgrænse har jeg formået at hæve €500, men jeg er nødt til at opgradere min konto tilsyneladende for at kunne hæve mere på en uge.
casinoet har udtalt at for at opgradere din konto skal du være mere aktiv gennem indbetalinger og spille flere spil. Siden da er jeg blevet ved med at spille med €1250 på min konto, og efter at have tjekket min historie har jeg faktisk satset over €1000+ (og fået mere i gevinster), men der blev ikke ændret på min kontostatus, så jeg antager, at den eneste måde at opgradere din konto på er at indbetale mere, hvilket igen er latterligt.
det betyder, at jeg skal vente til næste uge med at hæve de resterende penge, og det vil tage mig 4+ uger at hæve alle mine penge.
den ugentlige grænse er også baseret på udbetalingsgodkendelser, så i princippet kan play regal forsinke godkendelsen af mine udbetalinger og forsinke mig med at modtage mine penge endnu længere.
aldrig set noget lignende.
I deposited approx €650 in separate transactions and managed to win €1750. Due to the casinos ridiculous withdrawal limit I have managed to withdraw €500 but have to upgrade my account apparently to be able to withdraw more in a week.
the casino has stated to upgrade your account you need to be more active through deposits and playing more games. Since then I have continued playing with €1250 in my account and after checking my history actually bet over €1000+ (and got more in winnings) but no change was made to my account status so I assume the only way to upgrade your account is to deposit more which is again ridiculous.
this means I have to wait until next week to withdraw the remaining money and will take me 4+ weeks to withdraw all my funds.
the weekly limit is also based of withdrawal approvals, so in principle play regal could delay approving my withdrawals and delay me receiving my funds even longer.
never seen anything like it.
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