Jeg havde en gammel konto, der var permanent lukket. Jeg talte med chatten for at låse den op. De fortalte mig, at jeg skulle lave en ny. Siden jeg åbnede den nye konto, blev den anden permanent blokeret, aldrig blevet brugt. Jeg har aldrig haft to konti åbnet på samme tid. De bekræftede den nye konto. De gjorde mig også til VIP-medlem. Jeg lavede flere indskud. Da jeg lavede en anmodning om tilbagetrækning, blokerede de min konto uden varsel.
Hvis der var et problem med denne konto, hvorfor bekræftede de min konto? Hvorfor accepterede du mine indskud? De tog mine penge og de giver mig ikke mine gevinster?? Jeg havde 1500 euro på min saldo.
Det er ikke min skyld for dette. Jeg har aldrig brugt to konti på samme tid. Den ene konto blev permanent lukket.
i had an old account that was permanently closed. I spoke with the chat to unlock it. They told me that i should make a new one. Since i opened the new account, the other one was permanently blocked, never been used. I never had two accounts opened at the same time. They verified the new account. They also made me a vip member. I made several deposits. When i made i withdraw request they blocked my account without a notice.
If there was a problem with this account why did they verified my account? Why you accepted my deposits? They took my money and they don't give me my winnings?? I had 1500 euro in my balance.
It is not my fault for this. I never used two accounts at the same time. The one account was permanently closed.