En absolut fidus. Disse fyre tog mit indskud og gav mig lov til at spille, men da jeg gik for at udbetale mine gevinster, lo og se, var jeg selvudelukket fra andre mærker i netværket, så de har lukket min konto og tilbageholder midler. Lige nu har jeg ikke pengene indsat eller gevinsterne. Jeg bestod endda alle verifikationstjek, men problemerne opstod, da jeg bad om en tilbagetrækning. På dette tidspunkt bad de mig om at lave endnu et indskud og satse det 3x. Da jeg sagde, at jeg er bekendt med det casino-svindel, blev min konto blokeret. Jeg kan ikke tro, at et MGA-licenseret kasino har lov til at gøre dette.
Desuden er grunden til, at de har lukket min konto ned, at jeg havde selvudelukket fra andre kasinoer i netværket. De har i det væsentlige taget mine gevinster fra mig og givet mig lov til at foretage en indbetaling. Selv dage senere modtager jeg stadig e-mails for at foretage flere indbetalinger.
An absolute scam. These guys took my deposit, and allowed me to play but when I went to cash out my winnings, lo and behold, I had self-excluded from other brands in the network, so they have shut my account and are withholdings funds. Right now, I don't have the money deposited or the winnings. I even passed all verification checks, but the problems arose when I asked for a withdrawal. At this point, they asked me to make another deposit and wager it 3x. When I said that I'm familiar with that casino scam, my account was blocked. I can't believe an MGA-licensed casino is allowed to do this.
Moreover, the reason they have shut down my account is that I had self-excluded from other casinos in the network. They have essentially taken my winnings from me and allowed me to make a deposit. Even days later, I'm still receiving emails to make more deposits.
Kære Meh5005,
Tak for din anmeldelse.
Vær venligst informeret om, at din konto er blevet blokeret af systemet som svar på din anmodning om selvudelukkelse fra alle online casinoer under N1-licens.
Desværre var systemet på grund af tekniske problemer ikke hurtigt nok, og derfor var det muligt for dig at foretage en indbetaling. Vi tager allerede skridt til at forhindre, at situationer som denne gentager sig.
I lyset af alt ovenstående anmodede vi om bankoplysninger og indledte en tilbagebetalingsprocedure for dit indskud, hvilket lykkedes.
Desuden har vi ikke opfordret dig til at indbetale på vores casino ved at sende mails, som du skrev.
Vi sætter pris på din feedback.
Med venlig hilsen,
Euslot Casino team
Dear Meh5005,
Thank you for your review.
Please be informed that your account has been blocked by the system in response to your request to self-exclude from all online casinos under N1 license.
Unfortunately, due to technical issue the system was not fast enough and that's why it was possible for you to make a deposit. We are already taking steps to prevent situations like this from happening again.
In light of all the above, we requested bank information and initiated a refund procedure of your deposit, which was successful.
Furthermore, we have not encouraged you to deposit at our casino by sending mails, as you wrote.
We appreciate your feedback.
Kind regards,
Euslot Casino team