1 år sidenOriginalOversættelse
Utilfreds foretog jeg en hævning på €180 den 2. maj, og de returnerede pengene til min konto den 14. maj, jeg hævede dem igen, og de behandles stadig. Jeg har talt med live chatten i 2 uger, og den fortæller mig kun, at de vil give mig besked, men ingen giver mig en løsning, og jeg forstår det ikke, da jeg allerede har trukket penge til min bankkonto før, og der var ingen problem. Opdatering: Jeg sendte alle de nødvendige dokumenter til kasinoet, og de blev godkendt den 6/9/23, jeg venter stadig på, at mine penge bliver indsat på min konto, bruger: nachetes
21/6 fortæller de mig, at de ikke vil give mig mine penge, fordi det er anden gang, jeg får penge med gratis bonusser, hvilken svindler, uden tvivl det værste casino af alle
21/6 fortæller de mig, at de ikke vil give mig mine penge, fordi det er anden gang, jeg får penge med gratis bonusser, hvilken svindler, uden tvivl det værste casino af alle
Automatisk oversættelse:
2
Paradise 8 Casino
1 år siden
Thank you, Nachetes, for letting us know.
We are truly sorry to hear that you consider this a scam.
Please note that real-play never occurred in your account. You only deposited in order to activate your account to withdraw from a free chip you won. Once you activated your account with a deposit, you cashed out, and the winnings were sent to you.
We think it is more than fair to allow our customers to cash out winnings from a free chip without them ever playing for real, and therefore, and according to our T&Cs, you simply can't continue to cash out on free chips any further unless real-play is taking place first.
We can also see that your assigned account manager has sent you an email with an explanation.
Based on the fact that we did pay you when you were eligible for it, we find this review to be very unfair to us, and we kindly ask you to reconsider it.
Thank you and have a great day.
Paradise 8 Support
We are truly sorry to hear that you consider this a scam.
Please note that real-play never occurred in your account. You only deposited in order to activate your account to withdraw from a free chip you won. Once you activated your account with a deposit, you cashed out, and the winnings were sent to you.
We think it is more than fair to allow our customers to cash out winnings from a free chip without them ever playing for real, and therefore, and according to our T&Cs, you simply can't continue to cash out on free chips any further unless real-play is taking place first.
We can also see that your assigned account manager has sent you an email with an explanation.
Based on the fact that we did pay you when you were eligible for it, we find this review to be very unfair to us, and we kindly ask you to reconsider it.
Thank you and have a great day.
Paradise 8 Support
