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9 måneder sidenOriginalOversættelse
Again, another crypto casino that is able to stop withdrawals and confiscate winnings (and deposit). I generally only play crazy time.

Anyway this seems to be the go to argument when crypto casinos don't want to pay out. They allow you to deposit any amount yet only seem to find these problems when you withdraw.

All i can say is avoid this casino as although on the face of it, it seemed ok it wasn't in the end. They don't want to pay out yet they want your money (thats a nice business model).

Play licensed casinos and avoid crypto casinos. They are ok until you win then they can take all your winnings, close account and there is no come back.

Ultimately it is a business which wants your money and they do get it one way or the other. Heads u lose, tails u lose.

Update 22nd February:

The provider says they are still looking into this issue. Having looked at what I'm accused of (which i had to look up to understand) it seems that maybe its because when I win I withdraw and then when I play again a deposit (which is often). Being a crypto casino i would have thought that the whole purpose of crypto is custody of your own assets to avoid counter party risk. So of course i withdraw and re-deposit alot, as thats the whole purpose of crypto. Do i trust casinos in general, the answer is no (definitely no for unlicensed casinos). So, do i leave crypto assets in the casino, 100% no. Your keys, your crypto. Except of course when withdrawal blocked for spurious reasons and then account closed / suspended and all of crypto, including deposits confiscated.

My experience up to that point was generally positive but i have 3 questions:

1) Why were deposits not blocked also ?
2) Why did i lose more than I won if i was doing something to gain an advantage?
3) Why do no one reach out before this action was taken ?

Again, unless there is a reversal of the decision, i just think its a convenient excuse to not pay out. You can deposit but not withdraw.

The only advantage play on crazy time is in favour of the provider, not me. I'm just glad I didn't win any big amounts as no doubt that would not have been paid out.

26/02/2024 Final Update
After chasing inmerion to see if my complaint was looked into, the answer was yes and its been upheld. Funnily enough i was 100% sure that would be the reply, and i also doub that they would have ever replied had I not chased.

My advice is to avoid this casino. If you cannot trust a casino then don't play there. In all honesty its a nice business to take deposits but not payout.

If you like not throwing money away go elsewhere.
Læs mereLæs mindre
  • pleasant enough support staff
  • slow withdrawals
  • confiscate winnings on no grounds and don't refund deposits
  • allow deposits while with holding withdrawals
  • no ability to go to any 3rd party to challenge the decision.
Ybets Casino
10 måneder siden
Dear isadoro2!

After a review of your account, it has come to our attention that there may be certain aspects in your gameplay that, do not align with our policy.

The opposite betting and cashback abuse are practices that are prohibited by our Terms and Conditions.

Any attempts to engage in such activities will be detected, and as a consequence, will lead to the account closure.

Our actions are taken in strict accordance with the established rules.
We appreciate your understanding in this matter.

Kind Regards,
Inmerion Casino
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