1 år sidenOriginalOversættelse
It is a very bad casino to play in, withdraws take for ever, when you ask at customer service, they have the same lame reply everytime.
I had the sensation that they interfere in RTP.
I advice no one to play in this casino.
I had the sensation that they interfere in RTP.
I advice no one to play in this casino.
- long withdraws or not at all
- hard verification process for the account
3
Need For Spin Casino
1 år siden
Dear catalincucos,
We appreciate your feedback and concerns regarding your experience at our casino. Our team would like to address the matters and clarify the situation.
We understand that waiting for withdrawals can be a frustrating experience. In an effort to ensure the safety and security of our players, we do have a verification procedure which takes place in order to protect you and your account. Once your account passes the verification, you are notified via email by our Financial Department about the results.
Furthermore, please bear in mind that the requests are reviewed in orderly fashion and during the working schedule of the relevant department.
Regarding your concerns about RTP, we would like to inform you that we do not have any influence on it or on the outcome of the games. Please, note that we cooperate with only licensed providers, and the games are powered by certified random number generators (RNGs) that ensure fair and random results.
We are genuinely committed to providing a fair and enjoyable gaming experience for all our players, and we take these matters seriously. Your feedback is valuable, and we will continue to work on improving our services and communication with our customers.
If you have any specific concerns or issues that you'd like us to address, please don't hesitate to reach out to our customer support team.
Thank you for understanding,
Need For Spin Casino Representative
We appreciate your feedback and concerns regarding your experience at our casino. Our team would like to address the matters and clarify the situation.
We understand that waiting for withdrawals can be a frustrating experience. In an effort to ensure the safety and security of our players, we do have a verification procedure which takes place in order to protect you and your account. Once your account passes the verification, you are notified via email by our Financial Department about the results.
Furthermore, please bear in mind that the requests are reviewed in orderly fashion and during the working schedule of the relevant department.
Regarding your concerns about RTP, we would like to inform you that we do not have any influence on it or on the outcome of the games. Please, note that we cooperate with only licensed providers, and the games are powered by certified random number generators (RNGs) that ensure fair and random results.
We are genuinely committed to providing a fair and enjoyable gaming experience for all our players, and we take these matters seriously. Your feedback is valuable, and we will continue to work on improving our services and communication with our customers.
If you have any specific concerns or issues that you'd like us to address, please don't hesitate to reach out to our customer support team.
Thank you for understanding,
Need For Spin Casino Representative
