2 år sidenOriginalOversættelse
Meget dårligt casino Hold dig væk! Jeg indsatte €50 og modtog en €15 bonus, jeg skulle satse €2275(50+15x35) Jeg satsede denne bonus og ønskede at hæve €700! Så modtog jeg en mail. Kasinoet trak €625 fra mig, og jeg er kun berettiget til €75, hvilket betyder, at jeg kun får en €15 bonus x 5 = €75. Mine €50 er ikke inkluderet i beregningen, selvom det var inkluderet i indsatsen! Det betyder, at jeg risikerede mine 50€, at jeg kan få 25€ efter at have satset det hele! Dette casino er bare et rip off, og alle, der får bonus, fungerer for casino. Hvis du vinder 1 million, får du kun 5 x din bonusrest, hold casinoet for dig selv! Disse svindelnumre retfærdiggøres af casinoet som bonusvilkår, og disse vilkår er blot et rip off og svindel intet andet! Jeg vil fraråde enhver spiller dette casino
Automatisk oversættelse:
2
iWild Casino
2 år siden
Hello! Thanks for your feedback!
We will try to explain as clearly as possible why you have a misunderstanding with our casino.
First, about the wager. Indeed, the wager is x35 times the deposit bonus. This information you can find in our rules in the Bonus section.
Second, unfortunately, you are wrong when you claim that you risked your 50 euros. Since your deposit and bonuses of our casino are not connected in any way. In other words, the bonus and the deposit are kept separated – not "sticking" together.
It turns out that the withdrawal limits are only for the funds that you received as a gift from our casino. So the employee of the financial department did everything right.
We are very sorry that you were dissatisfied... But we ask you to read the rules of the casino carefully. And you'll understand all information about the withdrawal.
Our casino provides bonus funds as a gift because we always want our players to be satisfied and happy.
If you still have problems, you can contact support, where they will gladly and in detail tell you everything that interests you.
Best regards,
iWildCasino
We will try to explain as clearly as possible why you have a misunderstanding with our casino.
First, about the wager. Indeed, the wager is x35 times the deposit bonus. This information you can find in our rules in the Bonus section.
Second, unfortunately, you are wrong when you claim that you risked your 50 euros. Since your deposit and bonuses of our casino are not connected in any way. In other words, the bonus and the deposit are kept separated – not "sticking" together.
It turns out that the withdrawal limits are only for the funds that you received as a gift from our casino. So the employee of the financial department did everything right.
We are very sorry that you were dissatisfied... But we ask you to read the rules of the casino carefully. And you'll understand all information about the withdrawal.
Our casino provides bonus funds as a gift because we always want our players to be satisfied and happy.
If you still have problems, you can contact support, where they will gladly and in detail tell you everything that interests you.
Best regards,
iWildCasino
