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Casino Guru
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1 år sidenOriginalOversættelse
I have being trying to withdraw my gains for over a month, I contact the support over 30 times trying to fix the issue, at the beginning I was able to proceed with withdrawal but for some reason they would denied it, the reason they said to be my account was incorrect so I call my bank research all the right information to put in but even so they insisted to say that was incorrect, next they ask me to clean cookies and all those things, so I did after that not even a withdrawal I was able to make because they site was saying that my currency was not accepted. So I exchange so many email through this month and they always asking to wait that they are trying to fix, which is fair enough, but after a month with no solution I start to believe that they never will pay me. They also have a community messenger on they website and I seem so many people complaining about withdrawals issue. So if you think to play in this website I would recommend to look for other casino, has so many other good ones that I played before and no issue for withdrawal. I’m just writing this so you don’t waste your time and money with not reliable casino.
I have being contacting them through email and no solution ever provided.
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  • No withdrawals
NineCasino
1 år siden
Hello, dear!
We are sorry that your experience at NineCasino didn’t quite match your expectations. We would like the opportunity to investigate your feedback further. Please could you contact as at support@ninecasino.com We’ll work with you to resolve any issues as quickly as possible.
Your satisfaction is important to us, dear, and we will do our best to improve a current casino system.
Best regards,
NineCasino Team.
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