Jeg sender kasinoet en anmodning om at lukke min konto permanent på grund af hasardspilproblemer den 12. december 2023.(revolution.pdf)
Chatten har ingen mulighed for det (det står skrevet på hjemmesiden, at det skal ske via e-mail).
Jeg modtog svaret for den åbnede billet med billet 11865311(revolution1.pdf)
Jeg hørte intet fra dem og indsatte 50€ igen (spilproblemer).(revolution_deposits.pdf).
Som du også kan se(revolution.pdf) har jeg skrevet dem den 7. og 12. januar 2024 igen (Billet 11865311 opdateret) og har heller ikke fået svar siden da.
Hjælp venligst:
Først: Kontoen skal lukkes NU
For det andet: Jeg vil have de 50 € fra den 22. december tilbage.
Mange tak for din hjælp.
Med venlig hilsen
I send the Casino a request to close my account permanently cause of gambling issues at the 12th Dec 2023.(revolution.pdf)
The Chat has no possibility for that(it's written on the website, that it has to be done by e-mail).
I received the answer for the opened ticket with ticket 11865311(revolution1.pdf)
I heard nothing from them and deposited 50€ again(gambling issues).(revolution_deposits.pdf).
As you can see too(revolution.pdf) I've written them on the 7th and 12th Jan 2024 again(Ticket 11865311 updated) and didn't get an answer since then too.
Please help:
First: The Account must be closed NOW
Second: I want the 50€ from the 22th Dec back.
Thank you very much for your help.
Best regards
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