Hej Nick,
tak for dit svar, bali fortune har haft mange forskellige titler, har været gogo-rummet, azurehand, men da jeg først tilmeldte mig, hed det true blue casino, og så blev jeg åbenbart opgraderet til de VIP-rum, som de kaldte det. En søgning på nettet fandt jeg og ældre indlæg, der sagde, at moderselskabet var spin oase, men usikker. Min konto er blevet bekræftet i mange år og har haft adskillige udbetalinger uden problemer gennem årene indtil denne. De tidligere udbetalinger var lige de ulige $2500 til $5000, men også $20000 og ingen problemer der, men denne seneste er langt den største i ét hit, men der var sandsynligvis 6 måneder siden min sidste udbetaling, og min identifikation var forældet, så jeg havde at sende den opdaterede identifikation og som blev godkendt i maj i år og har fået de 7 udbetalinger fra denne gevinst godkendt og udbetalt siden, men nu gået i stå på resten. Den sidste udbetaling, jeg modtog, var den 27. september 2023, og min sidste kommunikation var via online chat for ca. 2 uger siden med VIP-værten ved navn Vincent, som lovede mig, at han ville eskalere og jagte op og e-maile mig, når dette blev løst, men modtog ingen opfølgning , den sædvanlige standard, jeg har modtaget fra dem. Tak for din hjælp med dette, meget værdsat. Skål.
Hi Nick,
thanks for your response, bali fortune has had many different titles, has been the gogo room, azurehand but originally when I first signed up it was called true blue casino and then apparently i was upgraded to those vip rooms as they called it. A search online I found and older post that said the parent company was spin oasis but unsure. My account has been verified for many years and have had numerous withdrawals with no issues over the years until this one. The previous withdrawals were just the odd $2500 to $5000 but also a $20000 and no issues there but this latest one is by far the largest in one hit but there was probably 6 months since my last withdrawal and my identification was out of date so i had to send the updated identification and that was approved in May this year and have had the 7 withdrawals from this win approved and paid out since but now stalled on the rest. The last payout I received was 27th September 2023 and my last communication was thru online chat approximately 2 weeks ago with the vip host named Vincent who promised me he would escalate and chase up and email me when this was actioned but did not receive any follow up, the usual standard i have received from them. Thank you for your assistance with this, greatly appreciated. Cheers.
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