Hej, jeg prøvede at kontakte unibet angående denne sag, men jeg modtog kun denne mail og informationer 
Kan du rådgive, siden hvornår er din yderligere kontobekræftelse afsluttet?
den 7/9 nov uploadede jeg yderligere dokumenter, den 12.11.24 blev kontoen lukket.
Samlede du dine gevinster med rigtige penge, eller brugte du en bonus?
Jeg brugte ingen bonusser, kun mine egne penge
Hvornår har du sidst talt med casinoet, og hvad handlede det om?
som du kan se på skærmen ovenfor var sidste gang.
De sagde, at min konto og dokumenter er blevet identificeret som deltagelse i svigagtig aktivitet, jeg var allerede verificeret med det samme pas, da jeg tog selfien, jeg har aldrig haft problemer med verifikationen på andre kasinoer, hvis dette virkelig var den rigtige grund til, at de lukkede ikke min konto ved den tidligere verifikation, men først efter at jeg har vundet penge og bedt om en hævning, er dette meget lyssky handling fra unibet.
Den første bekræftelse, som jeg bestod, som du kan se på skærmene, blev anmodet om, efter at jeg kun indsatte 20€, men de lod mig indbetale 1608€ mere for senere at gribe det, fordi jeg ikke mistede mine penge?
Jeg forstår det ikke rigtigt, mine dokumenter var lovlige, jeg har aldrig haft problemer på andre kasinoer, og jeg spillede dusin. Det ser for mig ud som komplet fidus, da de ikke engang ønsker at refundere mine indskud.
Hello I tried to contact unibet regarding this matter however I only received this mailing and informaitons
Could you please advise since when is your additional account verification finished?
on 7/9 Nov I uploaded additional documents, on 12.11.24 account was closed.
Did you accumulate your winnings with real money or did you use a bonus?
I did not use any bonuses, only my own money
When was the last time you spoke to the casino and what was it about?
as you can see on screen above was last time.
They said my account and documents has been identified as taking part in fraudulent activity, I was already verified with the same passport as I took the selfie, I never had any problems with verification at other casinos, if this was really the real reason why they did not closed my account at the earlier verification , but only after I won money and asked for a withdrawal, this is very shady action from unibet.
First verification which I passed as you can see on screens was requested after I deposited only 20€ but they let me deposit 1608€ more to later seize it because I did not lost my money?
I don't really understand this, my documents were legit, I never had any issue at other casinos and I played in dozen. It looks for me as complete scam as they do not even want to refund my deposits.
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