The player from Germany, who also held a Turkish passport, had encountered issues with withdrawing his winnings of 10,000 EUR from Wintopia Casino. The casino had blocked his account and withheld his winnings, arguing that Turkey was a restricted country. The player contested this. Following our intervention and mediation, the issue had been successfully resolved.
Spilleren fra Tyskland, som også havde et tyrkisk pas, var stødt på problemer med at hæve sine gevinster på 10.000 EUR fra Wintopia Casino. Kasinoet havde blokeret hans konto og tilbageholdt hans gevinster med argumentet, at Tyrkiet var et begrænset land. Spilleren anfægtede dette. Efter vores indgriben og mægling var problemet blevet løst.
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