Indbetaling mislykkedes/afvist af betalingsgateway, midler er allerede trukket fra bank/e wallet-konto. PM kundesupport, tager evigheder at svare, så når svaret, igen tager evigheder at tjekke. Først sagde de, at det allerede er krediteret spillekontoen, så jeg spurgte om det nøjagtige klokkeslæt og dato (fik ikke svar på dette) og forsynede dem med skærmbilleder af alle 4 indbetalingstransaktioner sammen med transaktionshistorik (22bet-websted), der kun vises tydeligt. 3 lykkedes, og 1 mangler. De sagde, at de vil tjekke og give mig opdateringer, så snart kontrollen er udført (6. nov. 2024), men i sidste ende indtil i dag (13. nov. 2024) uden at svare med nogen som helst opdateringer, indbetaling var den 28. oktober 2024. Måske fordi jeg er low roller, valuta (MYR) lav i værdi, så de er bare ikke ligeglade med det, eller kundesupporten overfører bare pengene til hans egen konto for hans eget bedste. Vi kan acceptere, når vi gambler og taber, men jeg tror, ingen kan acceptere at være SCAM som denne, andre casinoer ville have løst dette i det mindste inden for 24 timer.
Deposit failed/rejected by payment gateway, fund already deduct from bank/e wallet account. PM customer support, takes ages to reply, then when replied, again takes forever to check. First they said it's credited into gaming account already so I asked for the exact time and date (didn't get an answer for this) and provided them with screenshots of all 4 deposit transaction together with transaction history (22bet website) that clear shown only 3 was successful and 1 is missing. They said they will check and provides me with updates as soon as the check is done (6 Nov 2024) but in the end until today (13 Nov 2024) not replying with any updates whatsoever, deposit was on 28 Oct 2024 Maybe because I am low roller, currency (MYR) low in value, so they just don't give a F**k about it or the customer support just transfer the money into his own account for his own good. We can accept when we gamble and lose but I think no one can accept being SCAM like this, other casino would have solved this at least within 24 hours.
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