Jeg har været medlem af Casino-X i mange år og brugt over $16.000 på siden, og jeg har altid syntes, det er et af de mest pålidelige casinoer online. Udbetalinger blev normalt behandlet inden for 30 minutter, og den gamle side viste endda den gennemsnitlige udbetalingstid (normalt omkring 2-10 minutter), hvilket var et godt tegn på gennemsigtighed.
Siden den nye opdatering og redesign af siden er den funktion væk, og udbetalingstiderne virker meget langsommere. Jeg foretog en lille udbetaling kl. 18:30 via Skrill, som normalt behandles inden for den tidsramme, men fire timer senere var intet blevet behandlet eller overført, og supporten gav intet estimat af, hvor lang tid det ville tage. De sagde dybest set, at du ville blive udbetalt, og at du skulle være tålmodig. Hvis dette bliver løst, vil jeg ændre denne anmeldelse, men indtil videre er jeg så skuffet over, hvordan siden administreres nu...
og dette er sket i løbet af den sidste måned.
Det er skuffende at se Casino-X miste noget af den gennemsigtighed og hastighed, de engang var kendt for. Forhåbentlig retter de dette snart og bringer den synlige udbetalingstidssporing tilbage, der fik dem til at skille sig ud, før de mister loyale spillere.
I’ve been a Casino-X member for many years and spent over $16,000 on the site, and always found it one of the most reliable casinos online. Withdrawals were usually processed within 30 minutes, and the old site even showed the average withdrawal time (normally around 2-10 minutes), which was a great sign of transparency.
Since the new site update and redesign, that feature is gone, and payout times seem much slower. I made a small withdrawal at 6:30 PM via Skrill, which is normally processed within that time-frame, but four hours later nothing had been processed or transferred and support gave no estimate on how long it would take, they basically said, you will be paid out and need to be patient. If this gets resolved i will change this review, but as of now . I am so disappointed in how the site is now being managed...
and this has been happening over the last month.
It’s disappointing to see Casino-X lose some of the transparency and speed it used to be known for. Hopefully, they fix this soon and bring back the visible withdrawal-time tracker that made them stand out before they lose loyal players.