BetFlip Casino - Spiller er utilfreds med obligatorisk indskud på depositum, før han trækker penge ud.

Betflip has got some weird idea that with real money and no bonus you have to wager the deposit 10 times when playing live casino. They must have done something wrong that the operator cannot see.

Always, always at all casinos around the world, there are usually higher wagering requirements when you have to wager a bonus at a live casino.

But never, never when it's not about bonuses! And this is about just turnover without a bonus.

Betflip har fått någon konstig ide om att man med riktiga pengar och utan bonus måste omsätta insättningen 10 gånger när man spelar livecasino. De måste ha gjort något fel som operatören inte kan se.

Alltid, alltid på alla casinon över hela världen så brukar det vara högre omsättningskrav när man ska omsätta en bonus på livecasino.

Men aldrig, aldrig när det inte handlar om bonus! Och här handlar det om just precis omsättning utan bonus.

Dear Patrik,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. I have checked terms and conditions, and this is what I found https://betflip.io/en-GB/home/page-control/2:

"Withdraw is not available before deposited amount is not realized 1X time. Live Casino has 0.1X rollover multiplier. Please note, if bet is made on sport, ticket odd must be minimum 2.00. Sure and voided(for example, Asian handicap, draw no bet) bets are not counted."

It is not unusual for a casino to have this rule. Some casinos require deposit wagering 1x, some 3x or 5x, but you can find casinos with even higher wagering requirements for real money.

Please let me know if there is any additional information that I have overlooked, but I’m afraid I will be forced to reject your complaint as unjustified. I wish I could be of more help. Thank you in advance for your reply and understanding.

Best regards,

Petronela

ok...thank you. Nothing do then. Its just that this rule is often used when you turnover a bonus. Ive never met it when you play with real money. 10 times rollover for playing livecasino with real cash. I think this rule is unique.

Thank you anyway for taking my case.

Once again, I’m sorry I couldn’t help you to resolve this situation, but please, don’t hesitate to contact us if you run into an issue with this or any other casino in the future. Thank you for your understanding.