Hej, tak fordi du åbnede emnet.
1. Jeg registrerede en konto i juni eller juli 2023
2. De vundne 100 euro var rå kontanter - ingen omsætningskrav. For at være sikker spurgte jeg om det i chatten og fik til svar, at jeg skulle omsætte dette beløb x1. Jeg spillede spil fra Play'n Go, Hacksaw, Pragmatic, Thunderkick, Yggdrasil. Det var normale spil – uden jackpot osv.
3. Jeg modtog en e-mail fra kasinoet, der informerede mig om, at midlerne var blevet konfiskeret. Jeg svarede ikke på deres besked, for da jeg kendte kasinoernes politik, vidste jeg, at det ikke ville give resultater at tale med dem. Jeg indsætter et skærmbillede af e-mailen nedenfor
Hello, thanks for opening the topic.
1. I registered an account in June or July 2023
2. The 100 euros won were raw cash - no turnover requirements. To be sure, I asked about it in the chat and got an answer that I should turn over this amount x1. I played games from Play'n Go, Hacksaw, Pragmatic, Thunderkick, Yggdrasil. These were normal games - without any jackpot, etc.
3. I received an email from the casino informing me that the funds had been confiscated. I did not reply to their message because knowing the casinos' policy, I knew that talking to them would not bring results. I am pasting a screenshot of the email below
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