har et problem med verifikation. Jeg vandt et lille beløb i dette casino, efter at jeg åbnede en konto og lavede en indbetaling, men da jeg forsøgte at bekræfte, accepterede de ikke mine dokumenter og sagde, at billedet ikke var klart, selvom jeg uploadede et klart billede. Det har jeg gjort mange gange. men den nægter at bekræfte, så jeg beder kundesupport om at bekræfte min konto manuelt. Jeg har sendt dem mit nationale ID, mit kørekortsbevis for adresse og alt muligt andet, men de siger, at de ikke kan gøre det manuelt, og jeg skal uploade det til siden, men når jeg prøver igen, opstår det samme problem. De svarede bare sådan, at jeg skulle miste alle pengene, mens jeg ventede på bekræftelse.
tak
having a problem with verification. I won a small amount in this casino after I opened an account and made a deposit, but when I tried to verify, they did not accept my documents and said the picture was not clear, even though I uploaded a clear picture. I have done that many times. but it refuses to verify, so I ask customer support to verify my account manually. I have sent them my national ID, my driving license proof of address, and everything else, but they say that they cannot do it manually and I need to upload it to the site, but when I try again, the same problem arises. They just responded in such a way that I should lose all the money while waiting for verification.
thanks
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