Hej. Jeg har ikke modtaget en krone af min refusion. De hævder, at de lukkede min konto, før jeg vandt, og sagde, at jeg brød deres kontrakt, men de brød også deres egen kontrakt. Når jeg indbetalte penge inden for op til 30 minutter, ville mine penge blive returneret til min bankkonto. Når jeg forsøgte igen, op til 30 minutter, ville mine penge stadig blive behandlet? Så det var da, jeg annullerede min transaktion, fordi jeg ikke anede, hvad der skete. Helt klart en kæmpe misforståelse fra min side. Under alle omstændigheder var Bob Casino personale ret mobbet og behandlede mig som om jeg var dum, og sendte den samme BS e-mail om regler og bestemmelser osv. de gjorde ingen løsning af de aktuelle problemer, og deres sidste e-mail sagde, at jeg ikke vil modtage nogen penge fra dem og det var deres sidste e-mail til mig.
hvis de faktisk lukkede min konto, før jeg vandt. Hvordan er det, jeg stadig kunne få adgang til min konto, spille og vinde. Men alligevel i det sekund jeg foretog en hævning på 1100,00, deaktiverede de min konto, tog mine penge uden nogen som helst forklaring og anklagede mig falsk for svigagtig aktivitet??? Helt seriøst. Jeg er mere end udmattet af at gå frem og tilbage med dem, som jeg føler, at det var deres hensigter, at få mig til at give op og dem vinde. Den værste oplevelse i mit liv.
Hi there. I have not received a dime of my refund. They claim they closed my account down before I won, stating I breached their contract, however they breached their own contract as well. When I would deposit money, within up to 30 minutes, my money would be returned back into my bank account. When I reattempted, up to 30 minutes, my money would still state processing? So that’s when I canceled my transaction because I had no idea what was happening. Definitely a huge misunderstanding on my part. Anyhow Bob Casino staff were quite bullying and treated me like I was stupid, sending the same BS email about Rules and Regulations etc. they did No solving of the issues at hand and their last email stated I will not be receiving any money from them and that was their final email to me.
if in fact they did close my account before I won. How is it I could still access my account,play, and win. But yet the second I made a withdrawal of 1100.00, they disabled my account, took my money with No explanation whatsoever, and falsely accused me of fraudulent activity??? Seriously. I am beyond exhausted of going back and forth with them which I feel that’s what their intentions were, to make me give up and them win. The worst experience of my life.
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