Hej,
Jeg vandt her omkring 10000€. Alle mine mange indbetalinger er foretaget via Neteller. Jeg gik for at hæve og så, at de havde fjernet Neteller fra mine udbetalingsmuligheder, selvom jeg lige har indbetalt via Neteller. Jeg kontaktede derefter live chat, de fortalte mig at trække mig via Skrill. Det gjorde jeg.
De accepterede to Skrill-udbetalinger. Så annullerede de pludselig mine 3 afventende hævninger til Skrill og fortalte mig at hæve via Neteller, selvom der ikke har været den mulighed tilgængelig i lang tid. Sagde, at jeg hæver med en forkert metode, da mine indbetalinger er blevet foretaget med Neteller, selv om de før specifikt fortalte mig, at jeg skulle hæve med Skrill, fordi der ikke er nogen Neteller tilgængelig.
Dette er bare en forsinkelse af mine udbetalinger. Så pludselig tillader de mig ikke at hæve med Skrill, og der er ingen Neteller-metode tilgængelig på hævningsmetoderne. Jeg har brug for hjælp. Min konto er fuldt verificeret, så det er ikke et KYC-problem.
Hello,
I won here around 10000€. All of my many deposits have been made via Neteller. I went to withdraw and saw that they had removed Neteller from my withdrawal options even I just deposited via Neteller. I then contacted live chat, they told me to withdraw via Skrill. I did that.
They accepted two Skrill withdrawals. Then they suddenly cancelled my 3 pending withdrawals to Skrill and told me to withdraw via Neteller even there has not been that option available for a long time. Said I'm withdrawing with wrong method as my deposits have been made with Neteller even they before specifically told me to withdraw with Skrill because there is no Neteller available.
This is just delaying of my withdrawals. So suddenly they are not allowing me to withdraw with Skrill and there is no Neteller method available on the withdrawal methods. Please I need help. My account is fully verified so it's not KYC issue.
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