Kære Khaled!
Vi har modtaget nogle beviser fra Alexander og CasinoFriday, som var tilstrækkelige til at bevise deres pointe.
Bemærk venligst, at kasinoet ikke var i stand til at kende nogen navne på dine familiemedlemmer før de pågældende indbetalinger, faktisk gav de indbetalinger, der blev foretaget på din konto, som ikke var i dit navn, kasinoets bekymringer, og vi mener, at de var helt på plads .
Da vi taler om en mindreårig person, skal du forstå, at i denne situation er det ethvert seriøst kasinos pligt at gå frem med stor forsigtighed, da der skal lægges stor vægt på at forhindre et mindreårigt spil.
Vi er ret sikre på, at der er en eller anden grund til, at navnet på ovennævnte familiemedlem optrådte i depositumsregistret, men vi vil ikke gå yderligere ind i dette emne. Vi mener, at det er meget vigtigt, at der træffes foranstaltninger vedrørende ansvarligt spil, og at kasinoets trin var korrekte og berettigede.
Jeg er ked af at være bringer af dårlige nyheder, men under disse omstændigheder er der intet, vi kan gøre for at støtte din sag.
Dear Khaled!
We have received some evidence from Alexander and CasinoFriday which was sufficient in terms of proving their point.
Please note, that the casino was not able to know any names of your family members prior to the deposits in question, in fact the deposits made into your account that were not in your name raised the casino's concerns and we believe they were totally in place.
Since we are talking about an underaged person, you need to understand, that in this situation it is the duty of every serious casino to proceed with a lot of caution as there needs to be a great emphasis to prevent an underage play.
We are pretty sure that there is some reason why the name of abovementioned family member appeared in the deposit records, but we would not like to go any further into this topic. We believe it is very important for responsible gambling measures to be taken and the casino's steps were correct and justified.
I am sorry to be the bringer of bad news, but under these circumstances there is nothing we can do to support your case.
Redigeret af en Casino Guru admin
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