Hej igen, sluttede sig til Crown Play casino i sidste måned, og siden virkede ret god. Foretaget 3 udbetalinger, da du kun kan hæve $1000 per dag, og have 3 aktive udbetalinger på én gang.
De første 2 tog 6 dage at blive behandlet og udbetalt, og dette var efter at have sendt beskeder til dem et par gange. Den sidste tilbagetrækning afventer stadig, der er gået 14 dage nu, og jeg får hele tiden det samme svar fra deres supportteam, der fortæller mig, at jeg skal være tålmodig. Det er alt sammen godt og godt at sige, hav tålmodighed, men når deres vilkår og betingelser siger 3 arbejdsdage for udbetalinger, og du allerede har ventet 14 dage, er det fuldstændig latterligt!! Jeg havde yderligere $4000 til at hæve, og fordi det tog så lang tid for disse første 3 udbetalinger at blive behandlet, har jeg nu desværre spillet og tabt de 4k, jeg gerne ville have hævet, hvis ventetiden ikke havde taget så lang tid (min egen skyld for ikke være tålmodig, men hvis ventetiden på de første 3 udbetalinger var 3 dage, som de angiver, ville jeg have fået alle mine gevinster udbetalt). Mit problem nu er, at min nuværende hævning på $1000 har været afventende i 14 dage, og jeg vil gerne have hjælp til at få dette udbetalt, hvis det er muligt. Tak.
Hi There, joined Crown Play casino last month and the site seemed fairly good. Made 3 withdrawals, as you can only withdraw $1000 per day, and have 3 active withdraws at one time.
The first 2 took 6 days to be processed and paid out, and this was after messaging them a few times. The last withdrawal is still pending, it's been 14 days now and I keep getting the same reply from their support team telling me to be patient. It's all good and well to say be patient, but when their T&Cs say 3 working days for payouts and you've already waited 14 days, it's absolutely ridiculous!! I had another $4000 to withdraw and because it took so long for these first 3 withdrawals to be processed, I've now unfortunately played and lost the 4k I would have liked to withdraw had the wait time not taken so long (my own fault for not being patient, but if the wait for the first 3 payouts were 3 days like they state, I'd have had all my winnings paid out). My issue now is that my current withdrawal of $1000 has been pending for 14 days and I'd like some assistance in getting this paid out if possible please. Thanks.
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