Jeg vandt pengene på en kampagnebonus og opfyldte alle kravene for udbetaling, men i de første 4 uger fik jeg dagligt at vide, at de oplevede et 'teknisk problem' og ville sende mig en e-mail, når det var løst. Jeg har aldrig modtaget en eneste e-mail fra dem, bortset fra fortsatte bonustilbud, der udråbte "øjeblikkelige udbetalinger". Efter 4 uger var jeg endelig i stand til at indsende min anmodning om udbetaling, og det gik igennem uden den "eksterne valideringsfejl". Jeg fik derefter at vide, at de stadig oplevede et "teknisk problem", og at min anmodning afventede gennemgang. Igen, tjekkede ind hver dag med dem og fik at vide, hvor kede af de var for ulejligheden. Jeg spillede også på et par andre sider ved at bruge den samme login-platform og havde de samme Rival-spil, og jeg lagde mærke til de samme navne på supportpersonalet, der besvarede mine spørgsmål. "David", "Austin" og "Flora" er de navne, der kommer til at tænke på lige nu. De var ikke chatbots, men burde have været det, fordi de gav meget mindre information end en chatbot, som i det mindste har 'kunstig' intelligens.
I begyndelsen af den niende uge af dette levende helvede (jeg mener, det var kun 70,00 $ for skræmmende skyld) blev jeg tilbudt en spektakulær bonus på 100 $ kontant + 800 % matching + 150 FS ($ 2,50/spin). Jeg vidste, at den var rigget, og jeg vidste, at jeg ikke ville se nogen af gevinsterne, hvis jeg tog den og vandt, men jeg vidste også efter 9 uger, at jeg ikke ville se $70,00, så jeg tilbageførte min udbetaling ( tvunget til at vende det var mere nøjagtigt). Niveauerne på spillene for min konto var tydeligvis strammet og gevinster begrænset, for ved slutningen af at spille med disse midler, var der bogstaveligt talt intet at forsøge at udbetale, fordi jeg ikke engang nåede 10 % af gennemspilningen.
Grunden til, at jeg holdt det ud, så længe jeg gjorde, var sagens princip. Jeg spildte flere penge i min tid på at skændes med idioterne der, uden at indse, at jeg var den eneste involverede idiot, fordi jeg faldt i deres fælde med at tro, at det var en legitim operation, selvom min mavefornemmelse fortalte mig noget andet. Og ikke en eneste gang modtog jeg NOGEN korrespondance fra dem, bortset fra de fortsatte kampagner og den ene e-mail fra "David", om at han nu var min kontoadministrator og tilbød mig den sidste bonus. Grunden til, at jeg siger "tvang" er, at jeg ikke gik med til noget, og at jeg heller ikke fortrød tilbagetrækningen. Det blev gjort for mig, og bonussen på $100 blev tilføjet til min konto, mens han chattede med mig om det.
I won the money on a promotion bonus, and met all of the requirements for withdrawal, but for the first 4 weeks, I was told daily that they were experiencing a 'technical issue' and would email me when it was resolved. I never received a single email from them, except continued bonus offerings, touting "instant cashouts". At the 4 week point, I was finally able to submit my request for cashout, and it went thru without the "external validation error". I was then told that they were still experiencing a 'technical issue' and that my request was pending review. Again, checking in every day with them and being told how sorry they were for the inconvenience. I was also playing at a few other sites using the same login platform and had the same Rival games, and I noticed the same names of the support staff answering my questions. "David", "Austin", and "Flora" are the names that come to mind right now. They weren't chatbots, but should have been, because they provided much less information than a chatbot, which at least has 'artifical' intelligence.
At the beginning of the ninth week of this living hell (I mean, it was only $70.00 for frigging sakes) I was offered a spectacular </sarcasm> bonus of $100 cash + 800% matching + 150 FS ($2.50/spin). I knew it was rigged, and I knew I wouldn't see any of the winnings if I took it and won, but I also knew after 9 weeks, that I wasn't going to see the $70.00, so I reversed my withdrawal (coerced into reversing it was more accurate). The levels on the games for my account were obviously tightened and winnings restricted, because at the end of playing with those funds, there was literally nothing to try to cashout because I didn't even get to 10% of the playthrough.
The reason I stuck it out as long as I did was the principle of the matter. I wasted more money in my time arguing with the idiots there, not realizing that I was the only idiot involved because I fell into their trap of believing that it was a legit operation, even though my gut told me otherwise. And not once did I receive ANY correspondence from them, other than the continued promotions and the one email from "David" that he was now my account manager and offered me that final bonus. The reason that I say "coerced" is that I didn't agree to anything nor did I reverse the withdrawal. It was done for me, and the bonus of $100 was added to my account while he was chatting with me about it.
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