Jeg lavede mit fjerde indskud på $35 og fortsatte med at spille midlerne. Jeg ramte et stort beløb i Pompeji megahjul på bonusrunder. Ingen steder under hele tiden, mens den indbetaler eller spiller, angiver eller anerkender den det maksimale indsatsbeløb. Jeg var helt uvidende, da alle andre platforme vil begrænse dine indsatser, hvis det overskrider
Et par timer efter at have anmodet om udbetalingen, modtog jeg en e-mail om, at bonusserne ikke længere var tilgængelige for mig. Cirka 2 timer senere modtog jeg en e-mail om, at alle udbetalinger er blevet annulleret, og at jeg skulle kontakte live chatten for information.
Jeg har ingen grund til at få disse midler konfiskeret, da jeg fik lov til at fortsætte med at spille uden nogen advarsel fra supporten.
I lighed med en anden klage fortjener spilleren, der fik lov til at beholde midlerne, ligebehandling. Jeg har vedhæftet et billede af deres klageløsning.
hvis dette er tilfældet skal casino implementere andre metoder. Alle spillere fortjener den samme mulighed.
I made a my fourth deposit for $35 and proceeded to play the funds. I hit a large amount in Pompeii megareels on bonus rounds. Nowhere the whole time while depositing or playing does it specify or acknowledge the max bet amount. I was unaware completely as all other platforms will restrict your bets if it exceeds
A few hours after requesting the withdrawal, I received an email that the bonuses were no longer available to me. About 2 hours later I received an email saying that all withdrawals have been canceled and that I should contact the live chat for information.
I have no reason to have these funds confiscated as I was allowed to continue playing without any warning from the support.
Similar to another complaint the player who was allowed to keep there funds I deserve equal treatment. I have attached a photo of there complaint resolution.
if this is the case casino needs to implement other methods. All players deserve the same opportunity.
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