Hej igen!
For at være ærlig er det nok fordi, baseret på dine efterfølgende indlæg, tror jeg ikke, at casinoet har gjort noget helt forkert.
Som jeg nævnte tidligere, f.eks.
"Jeg vil sige, at casinoet har ret, når de siger, at det er dig, der bestemmer, om du vil tage imod bonussen.
I et par øjeblikke var jeg overbevist om, at du sagde, at du havde fået bonussen automatisk, men dit svar misser igen det punkt fuldstændigt. "
Hvis du tog bonussen bevidst og ikke læste vilkårene, ja, det er en dårlig oplevelse forårsaget af din uinformative handling. Hvis bonussen blev tilføjet til din konto automatisk, er det meget uretfærdigt. Alligevel spurgte jeg dig, hvordan det skete, og du lod det stå ubesvaret. Derfor tog jeg det som en løst mulighed.
Kan det have noget med tonen at gøre?
Jeg forstår også, at du mener, at casinoet har lavet en fejl med procentdelen, men på den anden side synes de, at alt er godt. Eller det er i hvert fald, hvad jeg synes indtil videre. Jeg ville konsultere bonusreglerne, og hvis jeg kunne finde beviset for, at casinoet lavede en fejl, synes jeg, det er godt at konfrontere dem igen. Hvis bonusvilkårene er i orden, så ville jeg tage det som en forkert antagelse fra min side og overveje, om jeg kan lide den måde, de "tildeler" loyale kunder.
Det lyder næsten som om, at vi vender tilbage til det punkt, hvor du ikke kan hæve alle de vundne penge, hvilket desværre er helt normalt for mange bonusser. Måske forstår jeg dog ikke de "konsekvenser, der kan opstå".
Jeg tror, at nøje overvejelse af hver bonus er den bedste måde at undgå at få den samme negative oplevelse igen; kasinomedarbejdere kan ikke gøre det for dig; bonusser skal passe til dine forventninger og spillestil...
Ud fra mine erfaringer er det uheldigt at lade dig tro, at dette på en eller anden måde er en usædvanlig situation, og du bør blive skuffet, for hvis dine forventninger, du har beskrevet indtil videre, forbliver de samme, er du helt klar til at gentage den fejl.
Jeg holder af, at du forstår, hvordan bonusser fungerer, bare for at undgå den samme skuffelse. Det kan man ikke opnå ved at spille den pæne, altid indforståede kammerat. Jeg er ked af det.
Lad os tale mere. Jeg vil blive glad, hvis du retter, hvad jeg efter din mening ikke har forstået korrekt indtil videre.
Hi again!
To be honest, it is probably because, based on your subsequent posts, I do not believe the casino did anything wrong completely.
As I mentioned earlier, for example:
"I'd say the casino is quite right when they say it is you who decide whether you want to take the bonus.
For a few moments, I was convinced that you said you had been given the bonus automatically, yet your reply again misses that point completely."
If you took the bonus deliberately and did not read the terms, well, it is a bad experience caused by your uninformative action. If the bonus was added to your account automatically, it is highly unfair. Yet I asked you how it occurred, and you left it unaswered. Thus, I took it as a resolved option.
Could that possibly have to do with the tone?
I also understand you believe the casino made a mistake with the percentage, but they, on the other hand, seem to think all is well. Or at least this is what I think so far. I would consult the bonus rules, and if I could find the proof the casino made a mistake, I think it's good to confront them again. If the bonus terms are okay, well, I would take it as a wrong assumption from my side and would consider whether I like the way they "award" loyal customers.
It almost sounds like we are returning to the point where you can't withdraw all of the money won, which is sadly completely normal for many bonuses. Maybe I am not understanding the "consequences that may arise," though.
I think that carefully considering each bonus is the best way to avoid having the same negative experience again; casino employees cannot do that for you; bonuses should fit your expectations and play style...
From my experiences, it is unfortunate to let you think this is somehow uncommon situation and you should be disappointed because if your expectations you have described so far stay the same, you are quite ready to repeat that mistake.
I care for you to understand how bonuses work just to avoid the very same disappointment. Can't achieve that by playing the nice, always agreeing buddy. I'm sorry.
Let's talk more. I'll be glad if you correct what I in your opinion, have not comprehended correctly thus far.
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