HjemForumCasinoerBitDice Casino – generel debat

BitDice Casino – generel debat (side 4)

46.696 visninger 109 svar |
4 år siden
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3 år siden
ptdkgb

Jeg har ikke modtaget noget, og kasinoet siger heller ikke noget

Automatisk oversættelse:
hugo23mfp
3 år siden
gbdk

Hello hugo23mfp, we still have no clear answer if you tried to contact the casino via live chat or customer support email. To know if casino is willing to communicate with you is important information. Thank you

3 år siden
ptdkgb

Der er ingen sådan mulighed på deres hjemmeside, jeg kontaktede dem kun her via klage

Automatisk oversættelse:
hugo23mfp
3 år siden
gbdk

Hello, allow me to explain that by submitting the complaint, you did not actually contact the casino. We are not BitDice's employees.

I find it hard to believe that there is no way how to contact the casino:

file

Would be nice if you could try to contact them directly. Let us know how it worked 🤞

Radka
3 år siden
ptdkgb

Jeg gik ind og fik intet svar.

Automatisk oversættelse:
hugo23mfp
3 år siden
gbdk

Hi, I see, your complaint is already submitted, let's hope now, the casino will be willing to communicate with our colleagues.

hugo23mfp
3 år siden
gbdk

Can you say whether your account is verified, please? The way I see it, it is not, because you probably have not provided any documents yet - am I correct? I remember that you said there was no confirmation at all as well as no demands. This is truly important. Thank you.

Redigeret
3 år siden
rudkgb

Modbydelig casino forbudt konto

Support reagerer ikke


Værste oplevelse


Automatisk oversættelse:
tolikvecir
3 år siden
gbdk

Hello,

you sound like you may need some help. Can you explain what has happened to you?

Radka
3 år siden
rudkgb

Så jeg beskrev alt, spillede det og modtog senere en blokering

Support svarede ikke

Automatisk oversættelse:
tolikvecir
3 år siden
gbdk

So your account was closed without a reason, right?

Sadly, we can only speculate about the cause. Anyway if you feel mistreated by the casino, we can try to investigate through a complaint.

Learn more about the process here and let me know what you think about it.

Redigeret
Radka
3 år siden
rudkgb

Nå, det var det, de besluttede.

Nå, jeg har lige fortalt alle mine venner om, hvad der skete, de går nu også uden om dette casino

Automatisk oversættelse:
tolikvecir
3 år siden
rudkgb

Og i fremtiden vil jeg fortælle dig, at dette casino blokerer sine brugere


Automatisk oversættelse:
tolikvecir
3 år siden
gbdk

Can you confirm that you had been able to withdraw your balance before you got blocked, please?


Radka
3 år siden
rudkgb

Jeg tog desværre ikke et skærmbillede.

Automatisk oversættelse:
tolikvecir
3 år siden
rudkgb

Vent der

Automatisk oversættelse:
3 år siden
gbdk

file

tolikvecir
3 år siden
gbdk

Allow me to summarize now:

There is an active balance of $50,42 in your casino account at the moment, right?

You can access the account now, so what happened if you try to submit a withdrawal, please? I would also check the minimum withdrawal limits, to ensure you have "enough" funds to proceed, fifty dollars sounds quite low to me.

I also feel that you can try to ask the chat right now, don't you?



Radka
3 år siden
rudkgb

Jeg har ikke adgang, før jeg tog et skærmbillede

Tilbagetrækningen blev slettet og derefter blokeret

Automatisk oversættelse:
tolikvecir
3 år siden
gbdk

Hello,

this is getting quite messed up. Earlier you wrote you had not taken any screenshots.

To be 100% sure, your balance was paid in full, and then your account closed without a reason, am I correct? There are dozens of reasons for the casino to close players' accounts, would be nice to explain though.

I guess you have no idea what possibly went wrong, have you?

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