BitDice Casino – generel debat (side 4)

Jeg har ikke modtaget noget, og kasinoet siger heller ikke noget

Hello hugo23mfp, we still have no clear answer if you tried to contact the casino via live chat or customer support email. To know if casino is willing to communicate with you is important information. Thank you

Der er ingen sådan mulighed på deres hjemmeside, jeg kontaktede dem kun her via klage

Hello, allow me to explain that by submitting the complaint, you did not actually contact the casino. We are not BitDice's employees.

I find it hard to believe that there is no way how to contact the casino:

Would be nice if you could try to contact them directly. Let us know how it worked 🤞

Jeg gik ind og fik intet svar.

Hi, I see, your complaint is already submitted, let's hope now, the casino will be willing to communicate with our colleagues.

Can you say whether your account is verified, please? The way I see it, it is not, because you probably have not provided any documents yet - am I correct? I remember that you said there was no confirmation at all as well as no demands. This is truly important. Thank you.

Modbydelig casino forbudt konto

Support reagerer ikke

Værste oplevelse

Hello,

you sound like you may need some help. Can you explain what has happened to you?

Så jeg beskrev alt, spillede det og modtog senere en blokering

Support svarede ikke

So your account was closed without a reason, right?

Sadly, we can only speculate about the cause. Anyway if you feel mistreated by the casino, we can try to investigate through a complaint.

Learn more about the process here and let me know what you think about it.

Nå, det var det, de besluttede.

Nå, jeg har lige fortalt alle mine venner om, hvad der skete, de går nu også uden om dette casino

Og i fremtiden vil jeg fortælle dig, at dette casino blokerer sine brugere

Can you confirm that you had been able to withdraw your balance before you got blocked, please?

Jeg tog desværre ikke et skærmbillede.

Vent der

Allow me to summarize now:

There is an active balance of $50,42 in your casino account at the moment, right?

You can access the account now, so what happened if you try to submit a withdrawal, please? I would also check the minimum withdrawal limits, to ensure you have "enough" funds to proceed, fifty dollars sounds quite low to me.

I also feel that you can try to ask the chat right now, don't you?

Jeg har ikke adgang, før jeg tog et skærmbillede

Tilbagetrækningen blev slettet og derefter blokeret

Hello,

this is getting quite messed up. Earlier you wrote you had not taken any screenshots.

To be 100% sure, your balance was paid in full, and then your account closed without a reason, am I correct? There are dozens of reasons for the casino to close players' accounts, would be nice to explain though.

I guess you have no idea what possibly went wrong, have you?