Let's see what we discover through the complaint, which was certainly a good step to take.
One thing is accusing a player, but we aim to seek real proof to ensure you were or were not treated fairly.
For that, we will need the casino's cooperation, I reckon.
One way or another, when it comes to restricted games, frankly, it is not a common standard that forbidden games are enforced on the software level, quite a pity. That would eliminate space for a very common error. 🙁
Very good games selection, crypto deposits have better bonuses! Games RTP is fair.
Til sidst vil jeg gerne tilføje til alt, hvad jeg tidligere har skrevet, at takket være casinoguruen fjernede de blokeringen af min konto og betalte alle mine gevinster!!!
Tak til bullsbet.io og casinoguru
Hey. That is nice to hear. Have you had any experience with the withdrawal, perhaps?
Til sidst vil jeg gerne tilføje til alt, hvad jeg tidligere har skrevet, at takket være casinoguruen fjernede de blokeringen af min konto og betalte alle mine gevinster!!!
Tak til bullsbet.io og casinoguru
Hello and thank you for your kind words. I'm glad, our team was able to help you out. Will you continue to play at this casino?
That sounds great. Wish you continue this well.👌
Engagerende og pålidelig, med lydhør kundesupport. Højt anbefalet!
Hello, I see you got a good feedback towards the casino. Have you ever managed to withdraw money here ?
Since you say they have responsive customer support, what did you need to solve ? 🙂
Hej Jaro, ja, jeg var i tvivl om væddemålsprocessen for min bonus og de spil, der tæller med. Det lykkedes mig at vinde ved at bruge bonussen og havde et problem med bekræftelse i min profil. Brian hjalp mig, da min mobiltelefonregning ikke blev accepteret. Jeg modtog mine gevinster på 5 timer.
This is how it should be in every casino in my opinion. Support that is willing to help with everything that is needed and players are then satisfied and happy to come back.
Anyway, what method did you use to make your withdrawal ? 🤗
I used my Revolut card 🙂
who has a good experience with this site, please tell me which game you played and which one is worth it, because after my first payment, he gave me 200€ and let me play it for half an hour, and he took it off in 5 minutes, since then I have been paying him a lot, but in a pitiful way it doesn't give anything...I don't understandhow can you run this casino with such unscrupulous game settings... there is no longer a normal site, boosters want
Well, what can I say here? Sorry you have this kind of experience, just do not forget that casino always wins, right? Please try to take it just like a hobby, which you need to pay for, of course, have some fun by playing, and if you feel that the luck is really not on your side, there is always a choice to move somewhere else. What do you say about this, will it be possible for you to see it somehow like this?🤷♀️🙂
Godmorgen alle sammen.
Konto åbnet i juli foretaget Indskud og udbetalt. I går 23.10 laver jeg en udbetalingsanmodning på 500 euro, som afvises. I september forsynede jeg kasinoet med kopier af kort, kontoudtog, kopier af indkomsterklæringer og meget mere. Nu siger de, at betalingen er "afvist" på grund af manglende dokumenter. Jeg har kontaktet support i 24 timer, men intet svar.
Hmm, that seems like a strange thing to say when you've made your withdrawal.
Although, the first thing I was wondering is whether or not you have to do additional verification and whether or not the casino has asked for any documents from you? I see they haven't got back to you but I would definitely try both live chat and email and if you don't hear back with instructions on what to do next, let me know and we'll try to help you out.
Think you can handle it?
Tak for det hurtige svar. Ja, de reagerede lidt sent og behandlede tilbagetrækningen. Alt ok. Tak
I see that everything has been resolved and positive, so I am certainly happy about that. Are you going to continue to play here even if something like this happened? 🙂
Hej, jeg forstod ikke dit spørgsmål?
I asked if you will continue to play here despite this situation that has arisen. 😀
Gratis faglige kurser for medarbejdere på online casinoer om bedste praksis, optimering af spilleroplevelsen og en fair tilgang til gambling.
En initiativ, vi har sat i søen med henblik på at etablere et globalt selvudelukkelsessystem, der giver sårbare spillere mulighed for at blokere deres adgang til alle former for onlinespil.
