Cherry Fiesta Casino – generel debat

Hvis du vil diskutere noget i relation til Cherry Fiesta Casino – det kan være spil, bonusser, betalingsmetoder, problemer med din konto, ansvarligt spil og alt muligt andet – kan du gøre det her.

Hej. Jeg indsatte 30 euro med en indbetalingsbonus. Derefter spilles for maks. 4 euro pr. spin. Jeg vendte omsætningskravene og ville hæve pengene og derefter modtage en e-mail om, at jeg har investeret mere end 30 % af mit indskud. Jeg får det ikke rigtigt sammen. Nogen der kan forklare?

Could you please copy and paste the email here?

Dear player, 

After verification it states that:

The maximum authorized bet is 30% of your deposit amount.

You have place multiple bets more than 30% of your deposit amount and this goes against the rules and therefore balance and winnings are cancelled and your last deposit 30 is returned to your player account in accordance with terms and conditions of the site.

If you have any questions we remain of course at your disposal. 

Best regards

Hi If you payed by MasterCard or Visa can you let us know where your deposit transaction went to. Might shed some light on who you are dealing with.

Hdmepy.com oplyser, at betalingen blev foretaget. Hvis det nytter noget?

Did you make more than 1 deposit and if so did they match. I get daily emails from Cherry Fiesta now in my spam box as well as Texts which for some reason I can’t block I think they are a dubious casino to say the least.

Jeg lavede kun én indbetaling .. hvis nogen kan hjælpe mig, så jeg får mine penge, vil vedkommende blive kompenseret!

Unfortunately Cherry Fiesta is part of Global Games Tech and in my previous dealings with their casinos getting paid out is the difficult part. You said that they accused you of exceeding the 30% of the bet deposit limit which would be £9.00 you said your bets were £4.00 so your best course of action is to email them and ask for proof or to pay out if they can’t. It’s a long shot but worth a go. If they still refuse then write a complaint on here and they might answer also it will warn others that it is a casino that can’t be trusted. Support@cherryfiesta.com

I believe this rule is unfair towards players so feel free to submit the complaint here:

https://casino.guru/complaints

Anyway, did you actually break the rule? Have you bet more than 30% of your deposit?

Okay tak! Nej, jeg var meget forsigtig med ikke at spille for mere end 4 euro. Og grænsen var 9 euro..

Hello, then consider submitting the complaint as Daniel mentioned earlier.

Yeah, that's make it even more strange. They claim you breached a rule that is unfair, but you didn't even breach it as you say.