2 år siden
Hvis du vil diskutere noget i relation til Cherry Fiesta Casino – det kan være spil, bonusser, betalingsmetoder, problemer med din konto, ansvarligt spil og alt muligt andet – kan du gøre det her.
Cherry Fiesta Casino – generel debat
2 år siden
Hej. Jeg indsatte 30 euro med en indbetalingsbonus. Derefter spilles for maks. 4 euro pr. spin. Jeg vendte omsætningskravene og ville hæve pengene og derefter modtage en e-mail om, at jeg har investeret mere end 30 % af mit indskud. Jeg får det ikke rigtigt sammen. Nogen der kan forklare?
Automatisk oversættelse:
2 år siden
Could you please copy and paste the email here?
2 år siden
Dear player,
After verification it states that:
The maximum authorized bet is 30% of your deposit amount.
You have place multiple bets more than 30% of your deposit amount and this goes against the rules and therefore balance and winnings are cancelled and your last deposit 30 is returned to your player account in accordance with terms and conditions of the site.
If you have any questions we remain of course at your disposal.
Best regards
2 år siden
Hi If you payed by MasterCard or Visa can you let us know where your deposit transaction went to. Might shed some light on who you are dealing with.
2 år siden
Hdmepy.com oplyser, at betalingen blev foretaget. Hvis det nytter noget?
Automatisk oversættelse:
2 år siden
Did you make more than 1 deposit and if so did they match. I get daily emails from Cherry Fiesta now in my spam box as well as Texts which for some reason I can’t block I think they are a dubious casino to say the least.
2 år siden
Jeg lavede kun én indbetaling .. hvis nogen kan hjælpe mig, så jeg får mine penge, vil vedkommende blive kompenseret!
Automatisk oversættelse:
2 år siden
Unfortunately Cherry Fiesta is part of Global Games Tech and in my previous dealings with their casinos getting paid out is the difficult part. You said that they accused you of exceeding the 30% of the bet deposit limit which would be £9.00 you said your bets were £4.00 so your best course of action is to email them and ask for proof or to pay out if they can’t. It’s a long shot but worth a go. If they still refuse then write a complaint on here and they might answer also it will warn others that it is a casino that can’t be trusted. Support@cherryfiesta.com
1
2 år siden
I believe this rule is unfair towards players so feel free to submit the complaint here:
https://casino.guru/complaints
Anyway, did you actually break the rule? Have you bet more than 30% of your deposit?
2 år siden
Okay tak! Nej, jeg var meget forsigtig med ikke at spille for mere end 4 euro. Og grænsen var 9 euro..
Automatisk oversættelse:
2 år siden
Hello, then consider submitting the complaint as Daniel mentioned earlier.
2 år siden
Yeah, that's make it even more strange. They claim you breached a rule that is unfair, but you didn't even breach it as you say.
