Cosmobet Casino – generel debat (side 2)

Anybody have any idea what’s happening with cosmobet,

I can’t access the website or their Twitter page

Hey. We didn't hear about any issues, and I can access the site from here. 🤔

Maybe try to ask the support about it and let us know the answer, please.

Anyone had any bother with winning and winnings not being added to balance then when u check Ur transaction history for proof I can not find anything on large wins but ur balance is high. I also can not verify and withdraw as they said they do not accept screenshots of documentation. 3 days I am trying with them and getting nowhere. Telling me that all transaction history is only recorded for 1 week so by the time I get it proved it will be deleted altogether and I will not be able to prove anything. All transaction is there of small winnings but transactions of larger winnings are missing. I only opened my account with then at wkd

I can see that you have successfully submitted a complaint here, and Nick is waiting for your response with some additional answers. Whenever you can, update him, please.

Is it able to see your game history in your account so you can check it and have a look if there was some kind of technical issue, perhaps?

Are you in contact with the casino, and are they trying to solve this issue?

Velkomstbonussen blev ikke krediteret min konto, tilsyneladende på grund af et "teknisk problem". Jeg skulle vente, men efter en time var der stadig ingen bonus, så jeg spillede uden. Jeg lukkede kontoen med det samme, så hurtigt gør jeg tingene. VANÆRE

I am really sorry for this experience, but this things happen, unfortunately.

Did you contact the support later on, or you just decided not to play there again?🤔

COSMOBET CASINO IS A SCAM !! SONT PLAY !! AFTER FULLY VERIFICATION I CAN WITHDRAW MY MONEY, THEY WANT MORE AND MORE DOCUMENTS, SCAM COMPANY !!!

Hello, I see you need verification. What does the casino need from you, I mean what documents? Is it still rejecting something or what? 

Please try to describe it more and we'll see if we can help.

Cosmo bet casino is scam , i fully verified my account before played, but after withdraw this scammers wanted more documents, Yes you are fully verified but when you want withdraw you can't, want again documents, after when I send again next documents they again reject my withdraw and again want more and more , what a scam company.

It is nothing unusual that a casino would ask for some additional verification, you know.

Tell us, please, if they reject your withdrawal because the KYC is not finished yet, though. Is that so?

Also, when exactly did you request the withdrawal?

Hej, jeg vil gerne dele min oplevelse med Cosmobet Casino. Efter at have brugt andre lignende casinoer som 31bets, MyStake, DonBet og Rolletto, har Cosmobet også vist sig at være meget punktlige med godkendte udbetalinger, som blev krediteret inden for et par timer. Indtil den 14. januar 2026 kl. 16:40, efter at have modtaget en e-mail, der bekræftede en godkendt udbetaling på €109, modtog jeg aldrig pengene. Næste dag skete det samme med endnu en udbetaling på €811. Hvad skal jeg gøre?

What payment method did you use, please?

Sometimes it can take a few days until the money appears in your account, you know.

Jeg brugte en bankoverførsel med samme IBAN-nummer som de to foregående udbetalinger, som blev krediteret inden for et par timer via øjeblikkelig overførsel. I dette tilfælde blev den ene overførsel dog godkendt den 14. januar og den anden den 15. januar, men pengene er stadig ikke på min konto. Kundesupport fortalte mig, at de har indgivet en klage, fordi de mener, at pengene burde være krediteret min konto inden for 24 timer efter, at udbetalingen er blevet godkendt.

So I hope it will be resolved soon. Please let us know.

Jeg har stadig ikke modtaget noget, fem dage efter at hævningerne blev godkendt. De bliver ved med at fortælle mig, at sagen er under efterforskning, og at de vil holde mig opdateret. Jeg er bekymret for, at jeg har mistet mine penge.

Hello, perhaps it is best to concentrate on not playing with the money. How about you start watching something catchy on Netflix? I'd say it's best to forget about the money for a few days. Limiting casino visits to only regular checks can help manage the risk.

In any case, I hope this does not take too long. You provided the documents, and the casino must also do its part. We will be here to follow the progress, ok?

I dag modtog jeg en e-mail, der fortalte mig, at udbetalingen ikke var vellykket, og at de havde refunderet det samlede beløb på €920 til min spillekonto. De bad mig om at prøve at bruge et andet IBAN-nummer til udbetalingen. Desværre tillod systemet mig ikke at udbetale, før jeg havde omsat hele min indbetaling mindst én gang, så jeg endte med at tabe mine penge. I betragtning af at indbetalingen blev foretaget automatisk af dem, er dette svindel. Kan jeg indgive en klage?

Hello,

Perhaps I did not follow the matter properly; are you saying that because of the one-time wagering of the deposit, the whole balance was lost, and thus there is nothing else to withdraw?

Or are you perhaps saying that the verification deposit was lost when you attempted to wager it, so now you want it back?

Additionally, the automatic deposit seems quite unusual; could you please explain how it happened?

Let me know.

Lad mig forklare. Jeg anmodede om to udbetalinger, der blev godkendt den 14. og 15. januar 2026, men indtil i går havde jeg ikke modtaget dem på min bankkonto. I går sendte de mig en e-mail om, at de to udbetalinger ikke var gennemført på grund af problemer med banken, og at mine penge var blevet indsat på min spillekonto igen. Jeg skulle anmode om udbetalingen med et andet IBAN-nummer. Problemet er, at systemet krævede, at jeg omsatte beløbet mindst én gang, ligesom enhver anden indbetaling, for at anmode om udbetalingen. Problemet er, at den indbetaling blev foretaget automatisk og ikke af mig, så jeg burde ikke have behøvet at omsætte det, før jeg kunne hæve. Er det klart nu?

Her er et billede af de indbetalinger, systemet har foretaget