Dette kasino er virkelig en joke.
🤣🤣🤣🤣🤣
Jeg venter stadig på mine 420€, som jeg vandt i en bonus
Og spilhistorien, der beviser det
Det er bare, at spilhistorikken først forsvinder i det øjeblik, du fuldfører bonussen! Mærkeligt det 🤔
Jeg venter til i dag
Alt godt Radka 😉 Bliv ikke vred
Kasinoet sendte mig en e-mail
Tak for din henvendelse til Flappy-teamet.
Bemærk, at din anmodning i øjeblikket er ved at blive gennemgået, og vi vil vende tilbage til dig hurtigst muligt.
Vi står til din rådighed for yderligere spørgsmål eller bekymringer.
Med venlig hilsen,
Flappy-holdet
Hey there!
I'm not angry, I'm trying to figure out whether you acted in compliance with the rules, that's all 🙂.
But it seems I won't get the response to this "How exactly you asked for the account closure and where you sent your requests?"
I aimed to help you out, you know. For the moment, let's see what comes next, the rep is here...
We shall see, I guess.
Hey there, and welcome.
I was hoping you could address the players in need directly, providing insights or just checking out the situation for them.
Given the current circumstances, this statement "Please, let us know if we can make things better, we are here to listen!" was really not the best one, if I may say so.
Could you address the representative? I would also provide your ID, it's worth trying, don't you agree? 🙂
Som jeg ser, har en del mennesker problemer med casinoet nu!
Kan du godt se mig...
Jeg vil sandsynligvis aldrig se min refusion om et par år
Jeg har allerede prøvet, og jeg har et forsøg på at klage over kasinoet her hos guru, men det virker ikke lige nu
Dear Mco00,
Thank you for sharing your feedback and we are sorry to see that you did not enjoy your time using our services.
Kindly note that we have tried to explain multiple times that the bonus without a deposit that you have received was a complementary bonus provided by our team.
As per the T&C stated on the website all such bonuses do have certain limitations. Furthermore, we went above and beyond these by increasing the maximum withdrawable amount from the no-deposit bonus for your account as goodwill gesture.
We see that this goodwill gesture was not taken as such and it created further complications. We are sorry about this situation and that such misunderstanding has been created.
Kind regards,
Flappy team
Som jeg ser, har en del mennesker problemer med casinoet nu!
Kan du godt se mig...
Jeg vil sandsynligvis aldrig se min refusion om et par år
Dear nix1,
Thank you for sharing your opinion.
We would kindly like to draw your attention to the fact that we have processed your account closure as per our procedures and your account is closed.
Please, note that we are asking for the account closure reason, in order to handle in the best possible way your account.
Kind regards,
Flappy team
Efter pengene i indskud, jeg lavede uden nogen udbetalinger, synes jeg, det var minimum
Men det må have været en bonus uden maksimal udbetaling, for det havde jeg aldrig set i noget casino.
I sidste ende vandt jeg ikke noget, jeg trak ikke noget tilbage, og hvor er historien om dette spil?
Dear Mco00,
Once again, we are sorry about the ongoing situation and that you feel dissatisfied from our services. For sure, it was not our intention.
We would like to suggest you to get in touch with our team in private and we will try to make up things for you.
Looking forward to your contact.
Kind regards,
Flappy team
Det har jeg allerede gjort, men de var ikke i stand til at løse det eller ville ikke løse det 🤷♂️
Jeg spilder ikke mere tid
Hvad? JEG VED AT MIN ACC ER BLEVET LUKKET!!
Er der ikke nævnt noget om tilbagebetalingen?
Scam.
It has been many hours since I deposited, money is not in my account and the customer support refuses to help. Money left my bank account instantly
edit: Now I was apparently banned from chat. Avoid these scam artists. Iwill never see my deposit
The money is still not credited to my account and the customer support has done absolutely nothing to help.
These con artists are happy taking your money. So; if tou want to lose without even playing a cent, this casino seems like an incredible choice! They take the money from your bank account but never credit.
Scam.
It has been many hours since I deposited, money is not in my account and the customer support refuses to help. Money left my bank account instantly
edit: Now I was apparently banned from chat. Avoid these scam artists. Iwill never see my deposit
Dear Yoyeli,
Thank you for sharing your feedback and we are sorry for the caused inconveniences with your delayed deposit.
Our customer support team received your escalation yesterday and immediately forwarded it to the relevant team for resolution.
We would like to kindly update here that the case has been resolved earlier today: the deposit was received on the game account and has been used accordingly.
We remain at your disposal for any further comments.
Kind regards,
Flappy
Gratis faglige kurser for medarbejdere på online casinoer om bedste praksis, optimering af spilleroplevelsen og en fair tilgang til gambling.
En initiativ, vi har sat i søen med henblik på at etablere et globalt selvudelukkelsessystem, der giver sårbare spillere mulighed for at blokere deres adgang til alle former for onlinespil.
