Jeg har en lignende situation, hvor jeg fik at vide, at min udbetaling på 4.000 CAD er blevet overført til min bank, men at min bank ikke har modtaget nogen overførsel. De har givet mig to betalingsbeviser fra deres betalingsudbyder (selvom hvert bevis er fra et andet firma), men da jeg gav disse oplysninger til min bank, fik jeg at vide, at de ikke inkluderede det relevante sporingsnummer. Internationale overførsler tager 3-5 hverdage, og det er nu dag 7. Jeg har forsøgt at få Gate777 til at give mig det korrekte sporingsnummer, siden bankoverførslen først blev sendt ud, men de blev ved med at ignorere eller overføre ansvaret til mig og min bank for at spore betalingen og ikke anerkendte, hvad min bank har fortalt mig. Alt dette er ekstra frustrerende, fordi jeg ikke ønskede bankoverførsel som min udbetalingsmetode. De afviste mine oprindelige udbetalingsanmodninger via Interac og Much Better Wallet med henvisning til, at disse metoder mislykkedes (hvilket var meget mistænkeligt). Det ser ud til, at de bevidst ønskede at sende via bankoverførsel, som er vanskeligere at spore og mere modtagelig for fejl og forsinkelser. Jeg begynder at sætte spørgsmålstegn ved, om pengene rent faktisk blev overført, på trods af at jeg fik bekræftelsesdokumenter fra, hvad der tilsyneladende er to troværdige betalingsudbydere. Jeg har indgivet en klage her, hvor jeg går mere i detaljer om hændelsesforløbet, men jeg vil gerne vide, om der er nogen spillere, der for nylig har haft succesfulde udbetalinger via Gate777. Det ville gøre mig mere sikker på, at det hele nok skal gå. Men det ser ud til, at der er meget få positive brugeranmeldelser eller feedback på casinoet for nylig, på trods af at hjemmesiden har en god score. Dette har været en så stressende og ubehagelig oplevelse, og jeg vil bare have det løst.
I am having a similar situation where I was told my withdrawal for $4,000 CAD has been transferred to my bank however my bank has not received any transfer. They have given me two proofs of payments from their payment provider (although each proof is from a different company) but when ive given this information to my bank i am told it is does not include the relevant tracking number. International transfers are to take 3 - 5 business days and it is now day 7. I've been trying to get Gate777 to provide me the correct tracking number since the wire transfer was first sent out but they kept on ignoring or passing the responsibility back to me and my bank to track the payment and not acknowledging what my bank has told me. This is all extra frustrating because i didnt want wire transfer as my withdrawal method. They rejected my initial withdrawal requests via Interac and Much Better wallet citing those methods failed (which was very suspicious). It seems they deliberately wanted to send via wire transfer which is more difficult to track and more succeptible to failure and delays. I am starting to question if the money was every actually transferred despite being given confirmation documents from what seems like two credible payment providers. I've filed a complaint on here going into more detail on the sequence of events, but i want to know if there are any players who have had successful withdraws via Gate777 recently. That would make me more confident this is all going to work out. But it seems there is very little recent positive user reviews or feedback on the casino, despite it having a good score by the website. This has been such a stressful and unpleasant experience and i just want it resolved.
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