Hvis du har et problem med dette casino, og det er sket flere gange, tror jeg, at den bedste ting at gøre i dette tilfælde ville være at indgive en klage, for hvis det er berettiget, og vores team beslutter sig til din fordel, så kan casinoet få sorte punkter og dets sikkerhedsindeks ville blive sænket. Derfor, når spillere føler, at noget ikke er retfærdigt, eller kasinoet har begået en fejl eller lignende, anbefaler vi altid denne mulighed til dem.
Det, at du har beviser, er så meget desto bedre, men du skal selvfølgelig starte.
Jeg ved dog, at du tidligere har skrevet til mig, at når tiden er inde, så gør du det, men jeg vil bare sige, at det ikke er for sent, for du har tabt mange penge.
Jeg tror også, at hvis du har problemer her et par gange, er det ikke værd at spille her.
Jeg håber, at intet lignende vil ske igen, og du vil finde et casino, hvor der vil være flere positive end negative.
If you have a problem with this casino and it has happened several times, I think the best thing to do in this case would be to file a complaint, because if it is justified and our team decides in your favour, then the casino could get black points and its safety index would be lowered. Therefore, whenever players feel that something is not fair or the casino has made a mistake or something like that, we always recommend this option to them.
The fact that you have evidence is all the better, but of course you have to start.
However, I know that you have written to me in the past that when the time is right, you will do it, but I just want to say that it is not too late, because you have lost a lot of money.
I also think that if you have troubles here for a couple of times it is not worth playing here.
I hope that nothing like this will happen again and you will find a casino where there will be more positives than negatives.
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