So far none of the players have contacted us about it and the complaints are not yet closed from the current ones so we are still waiting.
However, for some of them the casino did not even respond and the cases were closed and the casino got black points.
Hej Jaro
det er det samme som alle andre har fået fra deres chat-support, som er "backlog", som er BS på grund af det faktum, at det er et lille casino og ikke burde lide under nogen backlog.
Det kan være, at der er en tredjepart, der håndterer deres betalinger, og at de faktisk har et efterslæb. Men det tror jeg ikke på.
Hi Jaro
its the same as everyone else has got from their chat support which is "backlog" which is BS due to the fact that its a small casino and should not suffer from any backlog.
It could be that there is a third party handling their payments and that they indeed have a backlog. But I dont believe so.
I understand and it is possible that this is the case, but unless there is evidence, it is just speculation.
The casino doesn't even respond to complaints, which is quite disturbing and I don't have a good feeling about it. You can start one yourself, but the way things are going now, I don't know how yours will turn out.
If you have something new would you let me know ? I'll be waiting.
Hi, this is our hope. Owner is indeed registered in UK according their website:
Cariocca Business Park, 2 Sawley Road, Manchester, England.
I asked by email from this business park is there office/company named Voucherwave Limited. Letsee if I get answer. If Voucherwave Limited is really registered in UK then there is indeed hope because of that penalty things.
They finally credited my missing deposit to my player account, just now. I warned them, however, that the story wasn't over for me, and that depending on the UKGC's verdict, I would be seeking a full refund of my deposits, for scamming.
I sincerely hope that your withdrawals will be paid, at this time of year, every penny counts.
De har lige sendt mig en besked sendt til houseofspins. Samme awnser selvfølgelig, men i bunden var ikke houseofspins men wagerinox.
Samme fup kasino
They just repleyed me a message send to houseofspins. Same awnser ofcourse but in the bottom was not houseofspins but wagerinox.
Same scam casino
De har endelig krediteret mit manglende indskud til min spillerkonto lige nu. Jeg advarede dem dog om, at historien ikke var forbi for mig, og at afhængigt af UKGC's dom ville jeg søge en fuld tilbagebetaling af mine indskud for svindel.
Jeg håber inderligt, at dine hævninger bliver betalt, på denne tid af året tæller hver en krone.
They finally credited my missing deposit to my player account, just now. I warned them, however, that the story wasn't over for me, and that depending on the UKGC's verdict, I would be seeking a full refund of my deposits, for scamming.
I sincerely hope that your withdrawals will be paid, at this time of year, every penny counts.
I'm glad to see at least some small success with this casino. But as for the UKGC and the verdict, could you let us know what the decision was ? I'm quite interested in this because a lot of players have problems and I think it will concern them as well.
Good luck and may everything be resolved fairly. ☘️
Jeg tror de lukkede min konto....
Weird ik kan ikke logge ind mere.
Jeg sendte dem mange e-mails om, at jeg vil have mine penge. quess de fik fat i mig.
I think they closed my account....
Weird ik can not log in anymore.
I Sent them many emails that i want my money. quess they got stick of me.
So it's not nice of the casino I would say and definitely without giving a reason. It is understandable that a player who has been waiting for his money for quite a long time wants to know what is going on.
However, I also looked at your complaint and the casino has not replied for a long time and has only a few days before the complaint will be closed and the casino will receive black points. It's a pity that they haven't tried to solve the issue yet and I'm afraid they will do so in the remaining time.
Can someone research the owner? I have feeling that this their address: Cariocca Business Park, 2 Sawley Road, Manchester, England is fake (too). Does someone living in the UK? There should be done some kind of police report. (Btw i have withdrawal request in spintornado (not here) - same owner)
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Kig i din indbakke, og klik på det link, vi har sendt til:
youremail@gmail.com
Linket udløber om 72 timer.
Tjek mapperne "Spam" og "Promoveringer", eller klik på knappen nedenfor.
Vi har sendt en ny bekræftelsesmail.
Kig i din indbakke, og klik på det link, vi har sendt til: youremail@gmail.com
Linket udløber om 72 timer.
Tjek mapperne "Spam" og "Promoveringer", eller klik på knappen nedenfor.
Vi har sendt en ny bekræftelsesmail.
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